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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,221 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,221 reviews

May 31, 2023

Everything is good and on time. I dont have to wait for long. Especially they provide free drink and snacks. More

by ha.thaibinhsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2628 just know number
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

May 31, 2023

I was pleased with the quick service rendered to have my vehicle inspection completed. It only took approximately 30 minutes. More

by ogquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

May 31, 2023

Thanks to a caring assistant in the service department, I got answers that I was not getting by calling. I think whomever answers your phones in Katy and Houston, needs to be more professional and actually l More

by andrealej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 30, 2023

I will continue to use Don McGill Toyota of Katy. .. Outstanding Sales and Service depts. More

by abbie.moolchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

Abbie, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

May 30, 2023

first time using Toyota of Katy. Finance guy was great, but have been very disappointed with the rest. Have been told 3 times that the car would be ready only to find out that it's g More

by jabutton
Finance Experience
Recommend Dealer
No
Employees Worked With
Solomon, Tom Melanson
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your feedback. We would like to learn more about your visit and address your concerns. Please reach out to our Customers Relations Manager, Peggy Diaz, at 832-772-1000. We hope to hear from you soon!

May 30, 2023

Felix is great! Excellent customer service. I will request him each time I come in for service. More

by Ms_singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Felix was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

May 30, 2023

Quick to check in, very attentive! Service took a fair amount of time but overall good experience. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
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Jun 02, 2023 -

Don McGill Toyota of Katy responded

William, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 29, 2023

I never have a problem with their service department. I have to write fifteen words. More

by jmckelvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
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May 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 29, 2023

Great customer service and informed me about all my issues in a timely manner thanks More

by Saski3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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May 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

May 29, 2023

The best ,clean place, good service,friendly place,nice people.Its #one toyota dealer off katy More

by Vhapenciuc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

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