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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
559 Reviews
Call Service Center (844) 746-5671

559 Reviews of Don McGill Toyota of Katy - Service Center

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May 25, 2024

We had the windshield replaced and the technician was great. He estimated 1.5 to 2 hours to complete, but was able to finish in an hour and had the toll tag and the registration tag moved over to the ne More

by Dragon22565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Helpful
May 23, 2024

Jessica was amazing with communication. She went above and beyond in several ways. She's a star!⭐️ ⭐️⭐️⭐️⭐️ More

by Ripp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
May 23, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business Ripp. We know you have a choice of dealerships and we appreciate that you chose us.

Helpful
May 23, 2024

I do my SUV maintenance here and the service is good and staffs courteous. The service may take longer sometimes if you are not planning to leave your car there. Over all I’m satisfied with their service. More

by Laila D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t recall the names
Report | Print
May 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for your feedback and rating Laila!

Helpful
May 21, 2024

Outstanding service all the way around. Assistant Service Manager Richard Hernandez did an excellent job of taking care of my issues. He is an outstanding example of excellent customer serv More

by judyi43johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Report | Print
May 22, 2024 -

Don McGill Toyota of Katy responded

Judy, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

Helpful
May 17, 2024

Routine oil change & tire rotation. Advisor was very polite and professional. Service was accomplished within estimated time window. We’ve have had our Toyota vehicles serviced at this More

by perdiguero
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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May 20, 2024 -

Don McGill Toyota of Katy responded

Thank you for your repeat business - it means the world to us to see our customers come back.

Helpful
May 15, 2024

Service was very good and completion of work was more or less as was promised. More

by jananbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelia
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May 15, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us.

Helpful
May 15, 2024

I have used this dealership since it opened. I get good, prompt service. The facility is customer friendly. More

by smftrack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Report | Print
May 15, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

Helpful
May 12, 2024

Excellent service team, that go above and beyond to take care of me. Kay Sea always makes sure my vehicle is serviced properly and timely. More

by morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Sea
Report | Print
May 13, 2024 -

Don McGill Toyota of Katy responded

Morgan, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

Helpful
May 11, 2024

They were very friendly , very good services , like the snack an coffee, when weit my car More

by Mariana.Luviano21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Félix Vargas
Report | Print
May 13, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

Helpful
May 10, 2024

Very clean environment to sit and work at the same time. Fast service and good courtesy More

by winifredstafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Felix
Report | Print
May 13, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

Helpful
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