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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
862 Reviews

862 Reviews of Don McGill Toyota of Katy - Service Center

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October 16, 2024

The service person that handled my repair was very helpful and kind. He made sure everything was done correctly and I was able to get a loaner in the meantime. More

by trivinopatricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

Honest and informative. Carlos Mendez was very helpful and willing to get car ready as soon as possible. More

by Pfierromc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

Everything fine. I was attended well. Timing taken was also very good. Information on next service was given as well More

by eduardogaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, sorry
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 15, 2024

I had some problems settling up the driving information display content. At first, a young service man told me to go back to sales because he only do oil change, and etc. But some other service men came an More

by pan98001
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 15, 2024

We will continue to do business with this dealer, due to the excellent attention of their personnel. More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Oct 18, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 12, 2024

Excellent service, EVERYTIME! All of service department is always on top of everything! Very efficient and courteous! Worth the 2 1/2 hour drive for service! Plus I come to visit More

by Pappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

October 09, 2024

Buena comunicación todo el tiempo y el personal bien atentos. Mayelin 100% buena comunicación sobre el servicio More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayelin
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Gracias por tu reseña y calificación de 5 estrellas. Nos enorgullece ayudar a nuestros clientes a tener el mejor servicio al cliente posible y nos alegra haberlo brindado.

October 08, 2024

Other than being bored while waiting,it was fine! The area was very nice to be in. More

by papainil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t name anyone!!
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 08, 2024

Excellent parts department rep and service tech assistance. Thoroughly went over the rim repair and tire replacement process. Service tech advised me on having to repair rather than replace the dam More

by Joe6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo and Melvin. I did not make note of the service tech who repaired the damaged rim.
Oct 21, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

October 03, 2024

I was in and out fast. Great set up. Place was clean, people were very nice. More

by Tootsie123rer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Oct 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

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