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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
837 Reviews
Call Service Center (844) 746-5671

837 Reviews of Don McGill Toyota of Katy - Service Center

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August 01, 2024

John was the greatest ! !!! Very accurate on when he could get to my car as well as how long it would take the job is incredible!! More

by Mike Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Collision Repair
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August 01, 2024

We purchased a Toyota certified car. It has performed well. We are happy with the dealer and its service department. Our car is always ready when promised. More

by cdboudreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
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Aug 02, 2024 -

Don McGill Toyota of Katy responded

cdboudreaux, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 01, 2024

The service appointment today was great. They did all the necessary checks in a timely manner. More

by CFFierros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL BUTTERWORTH
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July 30, 2024

The best deals can be found here. They provide wonderful service. We would buy again from them. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Felix Vargas
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July 30, 2024

Mr. Picott was great. One of the Best Service Managers there. He is always friendly and polite. More

by Rendon_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. K Sea Picott
Report | Print
Jul 30, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 30, 2024

Quick and friendly service. I was in and out rather quickly. Waiting area is nice and clean. Overall a good experience. More

by omarrodriguez8767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
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July 29, 2024

Don McGill Katy, have the best Customer Service. The team is excellent ‼️ Thank you Mr. Henry for taking care of me !! More

by Jo
Recommend Dealer
Yes
Employees Worked With
Henry n the mechanic. My service date was Friday , July the 26th.
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Jul 30, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 28, 2024

Service Manager, Refugio Teran, assisted me, and he was execellent. Customer Service at its ultimate best.... premium!!! More

by vt08aud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Report | Print
Jul 30, 2024 -

Don McGill Toyota of Katy responded

vt08aud, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

July 25, 2024

Melvin Torres at service desk was so amazing! He was very professional, helpful, kept me informed, and so kind! I'm so thankful he was the one to help me. More

by rvasquez95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Torres
Report | Print
Jul 26, 2024 -

Don McGill Toyota of Katy responded

Rvasquez95, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

July 25, 2024

Very good, advisor very smart and knowledgeable. He went the extra mile to explain me about other repairs needed,,,Very good experience. More

by carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his nsme
Report | Print
Jul 26, 2024 -

Don McGill Toyota of Katy responded

Carlos, thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to the team.

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