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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
854 Reviews

854 Reviews of Don McGill Toyota of Katy - Service Center

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August 10, 2024

Kristen Lee has helped me before, and I was glad she was able to help me again. She is very professional and nice. She advices me really well with what is needed and prices. I know exactly what to expect More

by JudyC33693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Lee
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 10, 2024

Carlos Mendes is always very professional yet at the same time personal that equals excellence!!! man deserves a raise or promotion!!! More

by maosy
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos Mendes
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 10, 2024

Customer service was super great 👍 The person who helped me out is very kind , helpful and polite. More

by lunarena222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mdoungou 3740
Aug 14, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experienc

August 08, 2024

Very friendly and helpful stuff great service and vrerorganise stuff and good size waiting area More

by Dealer rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex miller
Aug 08, 2024 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 07, 2024

Omar at the service dept took good care of my truck like always and he did a great job. More

by Gri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR
Aug 08, 2024 -

Don McGill Toyota of Katy responded

Gri, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 04, 2024

Service is usually very good and punctual. Today was a slow and my assistant had the wrong mileage on my paperwork More

by berdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
August 03, 2024

Excellent repair and service. I have used your collision repair department before and they did Awesome work then and I just saw my 2015 Toyota Tacoma and it looks Fabulous!!!!Sara More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara, Sarina, Abdula, Jeremy(Enterprise), Kenya, Ashley and the Mechanic Artist
August 01, 2024

John was the greatest ! !!! Very accurate on when he could get to my car as well as how long it would take the job is incredible!! More

by Mike Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Collision Repair
August 01, 2024

We purchased a Toyota certified car. It has performed well. We are happy with the dealer and its service department. Our car is always ready when promised. More

by cdboudreaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Aug 02, 2024 -

Don McGill Toyota of Katy responded

cdboudreaux, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

August 01, 2024

The service appointment today was great. They did all the necessary checks in a timely manner. More

by CFFierros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL BUTTERWORTH
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