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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
839 Reviews

839 Reviews of Don McGill Toyota of Katy - Service Center

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April 07, 2025

I have a good experience they solve my problem fast and easily thank you team More

by Fatimah59099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 07, 2025

Well, was the manager that I dealt with. He was so polite and personable. We got along great. He explained everything to me so simply that I understood exactly what was going on with my car. More

by brooksiefuchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Zamora
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 07, 2025

We’ve always received good service for our Toyotas at Don McGill. When I make an appointment, I usually don’t have to wait long while my vehicle is being serviced. More

by GOMSUDogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Service Manager.
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 06, 2025

Great service department , provides updates and estimates promptly, good facilities and excellent personnel thank you More

by ML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rincon
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 03, 2025

The front desk people were very kind and friendly. They informed me about their services and the cost and offer me drinks. More

by arkero11fr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Socorro
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 03, 2025

Great customer service and I highly recommend them to others as it pertains to their car needs. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

April 02, 2025

Yo me presenté desde las 10 am de la mañana, el problema que compramos me dejó en medio de la carretera y lleva dos semanas en Toyota y no puede resolverme el problema y no me pueden dar otro carro, me tuvi More

by Motita0610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, una señorita encargada y un vendedor
Apr 11, 2025 -

Don McGill Toyota of Katy responded

We are sorry to hear you didn't have a great experience with us. Please give our Customer Relations Manager, Peggy Diaz, a call at 832-772-1000. She would love to discuss your experience further and help in any way we can. We look forward to speaking with you soon.

April 01, 2025

Best service I have had. Specially when they share the clip while doing multi point inspections. More

by waliabdul00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 31, 2025

Very nice and courteous personnel! The appointment ahead of time works great. I have been doing that lately, it saves a lot of time More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Von
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

March 31, 2025

Good dealership. Good customer service. They attend to you nicely and friendly. Clean environment. Thanks More

by Verostoneng82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K SEA PICOTT
Apr 08, 2025 -

Don McGill Toyota of Katy responded

Thank you for leaving us a rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.