Don McGill Toyota of Katy - Service Center

I have been having trouble for a while now with my lift gate not opening correctly. Jessica was very knowledgeable and assured me that they would reset it to factory settings. I did not have to wait long f gate not opening correctly. Jessica was very knowledgeable and assured me that they would reset it to factory settings. I did not have to wait long for work to be done. I would take your car to Toyota of Katy for any service work. The dealership is very modern and clean. The staff is very friendly and helpful. Will never go anywhere else. More

Always have had good service and reasonable wait time. Very busy service department due to many routine maintenance customers. In my experience, I’ve always had Very nice, helpful and patient service sta Very busy service department due to many routine maintenance customers. In my experience, I’ve always had Very nice, helpful and patient service staff. They don’t jerk you around. More

Had headlight covers cleaned, great job. Took a while together with regular maintenance. Only complaint is A/C in waiting area too cold 🥶 Took a while together with regular maintenance. Only complaint is A/C in waiting area too cold 🥶 More

The service provided was done in a very timely fashion. I was updated to status of my vehicle regularly. I was updated to status of my vehicle regularly. More

Service was fast and courteous, car service was done as promised and I was fully explained what the service was about promised and I was fully explained what the service was about More

The staff were professional and friendly. The speediness of the service was very impressive to me. The speediness of the service was very impressive to me. More

Excellent prompt service. Very friendly and helpful. Thank you for the call and service department was excellent also parts department. Very friendly and helpful. Thank you for the call and service department was excellent also parts department. More

Everything was good. Thank you I had an appointment.Thay were very on time.Thank Thank you I had an appointment.Thay were very on time.Thank More

Everyone at Don McGill Toyota is very knowledgeable and friendly.The parts department salesman were very helpful and knowledgeable. friendly.The parts department salesman were very helpful and knowledgeable. More

My service advisor Omar is amazing. He is the reason I will continue to be a Toyota of Katy customer. He is personable and professional. He greets me by name each time he sees me. H He is the reason I will continue to be a Toyota of Katy customer. He is personable and professional. He greets me by name each time he sees me. He also takes the time to learn about my family and lifestyle choices that impact my vehicle such as our annual roadtrip. This allows him to make recommendations based on our needs and maintain the wellness of our vehicle. Amazing experience all around for the last three years. I bought my vehicle from Toyota of Katy, it was a good experience…but I will remain a customer because or Omar and the service department. More