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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
837 Reviews

837 Reviews of Don McGill Toyota of Katy - Service Center

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March 07, 2024

Steve was very personal and professional when asking what the problem was. He took time to explain everything I needed and time it will take. He contacted me to give an update on what they were doing . More

by Gdewease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Mar 07, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

March 07, 2024

I always receive excellent service at your dealership. The employees are all very helpful and pleasant.. I’ve been coming here for a number of years and will continue to do so. More

by Countygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex miller
Mar 07, 2024 -

Don McGill Toyota of Katy responded

Thanks so much for the kind words and for leaving us a 5-star rating!

March 07, 2024

Service was great. Service manager meet me at my vehicle took all my information and started the process. He called when vehicle was ready. He gave me a quote for tires More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miller
Mar 07, 2024 -

Don McGill Toyota of Katy responded

Ronnie, thank you for the 5-star review and for taking the time to leave us a review!

March 07, 2024

I received fast and efficient service! I was in and out for my routine maintenance, 55,000 tire rotation and oil change. Daniel took great care of me in service. More

by dmdlsparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Mar 07, 2024 -

Don McGill Toyota of Katy responded

We appreciate you taking the time to leave us this feedback and 5-star rating!

March 06, 2024

Don McGill Toyota of Katy has always epitomized excellence in customer service and care. I trust them with all my automotive needs. More

by jrodhix02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 06, 2024 -

Don McGill Toyota of Katy responded

Thank you so much for this great review and the 5-star review!

March 05, 2024

I would like to recognize Jacob, who gave me considerate services for repairing my brand new car and arranging pick up and car wash during this maintenance. I gave him 5 star Excellent review. Thank you for More

by Pinkmei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Marlow
Mar 05, 2024 -

Don McGill Toyota of Katy responded

Thank you for this great review and 5-star rating!

March 02, 2024

Personnel were very friendly. Don’t understand why it takes an hour for an oil change. But it’s ok I’m retired. More

by Robertmtz2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Mar 04, 2024 -

Don McGill Toyota of Katy responded

Robert, thank you for the positive review. We take great pride in our work and therefore take the time necessary to do a great job. We appreciate you taking the time to leave us feedback.

February 29, 2024

I’ve always received excellent service from this dealership and would recommend them to others. More

by Jon Gillaspie
Recommend Dealer
Yes
Employees Worked With
Kristen
Feb 29, 2024 -

Don McGill Toyota of Katy responded

Thank you for the great review and 5-star rating Jon!

February 28, 2024

Very friendly and professional staff that explained the cost and repair process. They keep me informed of the repair progress. More

by garypyron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weaver
Feb 28, 2024 -

Don McGill Toyota of Katy responded

Thanks so much for your 5-star review and great feedback!

February 27, 2024

I was quite impressed with the whole process from the time I arrived to when the car was brought out. More

by oluleye.yem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The papers are not with me now.
Feb 27, 2024 -

Don McGill Toyota of Katy responded

Thank you for your feedback, we appreciate it. And thank you for your 5-star rating!

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