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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
835 Reviews
Call Service Center (844) 746-5671

835 Reviews of Don McGill Toyota of Katy - Service Center

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January 12, 2024

I arrived for my appointment at 9:00 am and was immediately greeted by the service advisor who took care of me. Today’s service gets a 10. More

by cma6181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Osegueda
Report | Print
Jan 16, 2024 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

January 12, 2024

Daniel Bonilla my service advisor is always Very good person to talk and advice’s is always welcome to me, thank you Daniel More

by m-aguilera2431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The technician
Report | Print
Jan 16, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Daniel. Come back and see us again!

January 11, 2024

I had an appointment and came early. They still checked me in and got me in and out quickly. More

by ram2249
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melvin
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Jan 16, 2024 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 10, 2024

Wonderful to have the shuttle service available. Felix delivered exactly what he described would be done. More

by pattiwigginton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Jan 11, 2024 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

January 09, 2024

The employees are very Professional and skilled at their craft, going an extra mile for the customers. More

by cjospann2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The team itself as a whole, makes the business a success
Report | Print
Jan 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

January 08, 2024

Friendly and professional customer service from start to finish. The service department was quick and efficient and I had my truck back in about an hour More

by paul.scherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Jan 11, 2024 -

Don McGill Toyota of Katy responded

Paul, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 07, 2024

The team does work as quickly and efficiently to get our vehicles in and out. The high clientele is a testimony to the customer service and the Toyota vehicles. More

by Ledunn567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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Jan 16, 2024 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 07, 2024

Better communication on parts arrival. They did a great job servicing the vehicle in a timely manner. More

by JSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jan 11, 2024 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 06, 2024

Make an appointment. Come early. Come prepared with snacks, a drink and something to keep you entertained. More

by Cjagustin65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Report | Print
Jan 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating of our dealership. Come back and see us for all of your future automotive needs.

January 06, 2024

This dealership is doing a fantastic job! Just keep up the great job! Always prioritize “CUSTOMER SERVICE”!🫡🇺🇸 More

by rysano777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo 2288
Report | Print
Jan 11, 2024 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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