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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
857 Reviews
Call Service Center (844) 746-5671

857 Reviews of Don McGill Toyota of Katy - Service Center

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February 03, 2024

You get what you pay! Since 2015 I’ve had excellent service from waiting to Uber tra spot while I wait for service. I don’t mind waiting for service knowing I’m getting qu More

by Mmacmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Hispanic woman
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Feb 07, 2024 -

Don McGill Toyota of Katy responded

Thanks so much for your incredible feedback and 5 star review!

February 01, 2024

Welcoming and eager to make things right. Everyone who we dealt with ( Antonio and Henry) made us feel at ease. More

by Lovemy4Runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio and Henry
Report | Print
Feb 02, 2024 -

Don McGill Toyota of Katy responded

We appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

January 28, 2024

I was very pleased with the service today. Friendly staff. I appreciated their suggestions for maintenance More

by Srfisher77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Phil in Sales
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Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating! We are glad to hear your experience at Toyota of Katy was a positive one!

January 26, 2024

Check-in was fast and thorough. Richard answered all my questions. The time required for the work was less than anticipated. More

by Carrfree2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
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Jan 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one, and we will be sure to pass this information to Richard!

January 26, 2024

They are really care about customer and friendly. The facility look very clean and have free coffee when you ưaiting. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
San Miguel
Report | Print
Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating Andy! We are glad to hear your experience at Toyota of Katy was a positive one! Glad you enjoyed the coffee!

January 25, 2024

I made my appointment for today and everything was fast and they were very friendly and helped me with all my questions More

by Sdelvalle77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayeli Ramírez
Report | Print
Jan 25, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience was a positive one! Thanks for the 5-star review!

January 25, 2024

The service was excellent! Waiting area very clean and excess-able. And everything was reviewed with me. More

by ffrazier927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
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Jan 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships, and we appreciate that you chose us. We look forward to helping you again in the future.

Jan 26, 2024 -

ffrazier927 responded

Great service and am planning to go back soon!!

January 24, 2024

The employees are very courteous and helpful. The environment is welcoming and if you have a reserved appointment the wait is not that long. Plus free coffee while you wait. More

by Karfon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey?
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business Karfon. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future. We'll have a fresh pot of coffee waiting for you!

January 20, 2024

Stephen Vo, the service advisor, gave great service and was very courteous and helpful and kind. More

by Lbaitz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
Report | Print
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Stephen! Come back and see us again!

January 20, 2024

Excellent service from Jacob, on time with appointment and quick turnaround. Great communication during the repair too. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Tommy, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

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