Don McGill Toyota of Katy - Service Center

Make an appointment. Come early. Come prepared with snacks, a drink and something to keep you entertained. Come early. Come prepared with snacks, a drink and something to keep you entertained. More

Excellent customer service, courteous and friendly. Provided a loaner when repairs could not be accomplished the same day. Provided a loaner when repairs could not be accomplished the same day. More

Everyone at the dealership seemed to have my best interest in mind which is very refreshing! interest in mind which is very refreshing! More

They gave me excellent attention Mr, Felix’s service was excellent, he answered all my questions, and fast service thank you excellent, he answered all my questions, and fast service thank you More

I like getting a reservation because it’s always on time. I love the fact that my visit is always done quickly. I love the fact that my visit is always done quickly. More

Great experience. My Corolla has 90K miles and I my son about to take a big trip. Jacob was great as my consultant and walked through everything they would check. I My Corolla has 90K miles and I my son about to take a big trip. Jacob was great as my consultant and walked through everything they would check. I was a little concerned they would find services I don’t need and try to run up the bill. They did not. I will definitely be back! More

Nice place to purchase and have your car serviced. The advisors are very knowledgeable of their craft. However, the cashier and some of the front desk ladies needs more training on customer servicing. The advisors are very knowledgeable of their craft. However, the cashier and some of the front desk ladies needs more training on customer servicing. More

The Toyota service team had so many recommendations it initially felt like they were trying to sell me the moon, but I got all the information, asked questions, and verified that information with a mechan initially felt like they were trying to sell me the moon, but I got all the information, asked questions, and verified that information with a mechanic friend. The recommendations checked out, the explanations were correct, and the prices were fair. Carter was incredibly polite and communicative, explained things simply without talking down. He was happy to go through information until I was comfortable and we confirmed we were on the same page. I hope I don't need this involved of service often, but honestly, this should be the example in training. Carter and team aced it. Thank you! More

Courteous, professional and quick service as always. I am visiting this place from 2015 when I moved to USA and bought my first car. Keep up the good work team! I am visiting this place from 2015 when I moved to USA and bought my first car. Keep up the good work team! More

This is the only place I trust with my car. Awesome customer service. My 2010 Prius is still running. I will never, ever leave Toyota. Awesome customer service. My 2010 Prius is still running. I will never, ever leave Toyota. More