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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
857 Reviews
Call Service Center (844) 746-5671

857 Reviews of Don McGill Toyota of Katy - Service Center

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January 20, 2024

The service was great! I wasn't able to get an appointment because they were booked, so I arrived early and waited. They finished with my vehicle in one hour and that was a More

by sarh1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

January 19, 2024

Thank you Carlos and staff for your courtesy and professionalism. As always, service and staff are always pleasant and the customer service lounge is always clean and comfortable. More

by donna_kennard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Donna! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Carlos was able to give you that kind of service. We look forward to helping you again in the future.

January 19, 2024

Quick service and friendly and knowledgeable ! Very helpful anf overall experience was great with assistance More

by Robin_maertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Robin, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 19, 2024

I had a great visit. I was told within a reasonable time what needed to be fixed. Further, the time it took to wait was reasonable. More

by jmajeski2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senor Bonilla
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 18, 2024

Pretty direct and straight forward. answered any questions I had for clarification and customer service was polite More

by nickortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

We appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

January 18, 2024

Every time I go to Don McGill Katy, they are very attentive and helpful. I really like taking my truck there for any kind of service. Jessica Shed was very helpful and efficient. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Shed
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Mario, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

January 17, 2024

Very good service thank you for help I appreciate that I will be back there More

by lindseypham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix vargas
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Lindsay, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

January 17, 2024

Professional care from check in to the service technician. No other place does it better than Don McGill Toyota of Katy More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Ed. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

January 14, 2024

Jacob kept me posted from start to finish. Very professional and easy to work with. More

by Leosabatejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jan 16, 2024 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Jacob provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

January 14, 2024

Ksea has been my advisor for my 3 visits, as long as he's there and continues to provide the Customer Experience expected, I'll continue to support the dealership. More

by GTJWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea
Report | Print
Jan 16, 2024 -

Don McGill Toyota of Katy responded

Thank you for your excellent rating and review of Toyota of Katy! It is great to hear that Ksea helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

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