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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
837 Reviews

837 Reviews of Don McGill Toyota of Katy - Service Center

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December 29, 2023

This is the only place I trust with my car. Awesome customer service. My 2010 Prius is still running. I will never, ever leave Toyota. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Dec 29, 2023 -

Don McGill Toyota of Katy responded

Elizabeth, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

December 29, 2023

We were very pleased with the service and attention to detail throughout the process. We were updated throughout the process. It was a very positive experience. More

by anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee
Dec 29, 2023 -

Don McGill Toyota of Katy responded

Anne, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

December 20, 2023

Reliable and trustworthy! Our Toyotas never break down. We maintained our Camry here and drove it for 30 years. More

by Rebagreene101Reba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

December 19, 2023

Even though the service line was full with many others waiting in line, my service advisor, Jacob, moved my Tundra and kept me informed. The service technician did a great job and my 120 mile truck runs l More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Bill! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Jacob was able to give you that kind of service. We look forward to helping you again in the future.

December 18, 2023

Great service department. Way better than that xxxx hole Sterling McCall. It’s worth the drive if you don’t live in Katy. More

by Mcochran86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

December 17, 2023

I am very pleased with the service provided by the dealership staff and the atmosphere is very pleasant. Muy complacida con el servicio que recibí por el personal del concesionario , el ambiente, la More

by Peggy Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy, Diaz
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Peggy! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

December 17, 2023

Really experienced people on the team especially Carlos he always treats me like family never have to worry about anything More

by muzammil150
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

December 15, 2023

Had an unexpected battery issue and they were very accommodating to my problem. Put in a new battery and I was on my way More

by Cafeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve cantu
Dec 22, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that our team was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

December 15, 2023

Everyone was very helpful, pleasant and efficient. I could not have been more accommodated, especially since I had no appointment. More

by Myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service & Sam Mendoza in Collision
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Myra, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

December 14, 2023

It is a special and attentive team to help the customer, I love this Deler, my cart came out super with the maintenance and the grateful review of ❤️ More

by lauryvaller34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen
Dec 14, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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