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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
854 Reviews

854 Reviews of Don McGill Toyota of Katy - Service Center

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December 19, 2023

Even though the service line was full with many others waiting in line, my service advisor, Jacob, moved my Tundra and kept me informed. The service technician did a great job and my 120 mile truck runs l More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Bill! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Jacob was able to give you that kind of service. We look forward to helping you again in the future.

December 18, 2023

Great service department. Way better than that xxxx hole Sterling McCall. It’s worth the drive if you don’t live in Katy. More

by Mcochran86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

December 17, 2023

Really experienced people on the team especially Carlos he always treats me like family never have to worry about anything More

by muzammil150
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

December 17, 2023

I am very pleased with the service provided by the dealership staff and the atmosphere is very pleasant. Muy complacida con el servicio que recibí por el personal del concesionario , el ambiente, la More

by Peggy Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy, Diaz
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Peggy! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

December 15, 2023

Had an unexpected battery issue and they were very accommodating to my problem. Put in a new battery and I was on my way More

by Cafeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve cantu
Dec 22, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that our team was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

December 15, 2023

Everyone was very helpful, pleasant and efficient. I could not have been more accommodated, especially since I had no appointment. More

by Myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in Service & Sam Mendoza in Collision
Dec 22, 2023 -

Don McGill Toyota of Katy responded

Myra, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

December 14, 2023

It is a special and attentive team to help the customer, I love this Deler, my cart came out super with the maintenance and the grateful review of ❤️ More

by lauryvaller34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen
Dec 14, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

December 12, 2023

Pleasant and knowledgeable staff. Timely service and comfortable waiting lounge. No cost Uber services from dealership to home and back to dealership when services completed. More

by nicocero1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

December 12, 2023

I have been coming to Toyoya of Katy for 3 almost 4 years. I randomly got helped by Ksea the first few times. Now he is usually my go to and is very helpful in general with exceptional hospitality. More

by Jasminebr00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ksea
Dec 13, 2023 -

Don McGill Toyota of Katy responded

Jasmine, we are thankful for your business and this excellent recommendation! It is wonderful to hear that K Sea was able to provide you with excellent customer service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

December 06, 2023

I really appreciate from Don McGill Toyota of Katy especially those who working on service they are really nice people and have a great behavior with their customers More

by matiullahsediqyar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
Dec 08, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation! We are happy to hear that the service department gave you superior service. Come back and see us for any and all Toyota needs!

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