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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
839 Reviews
Call Service Center (844) 746-5671

839 Reviews of Don McGill Toyota of Katy - Service Center

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November 02, 2023

The service took a little longer than I expected but the overall service and attention to detail was great. More

by garcialou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 02, 2023

The facility is nice and clean and there's plenty room and wide open spaces More

by mrebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

November 02, 2023

It was very good thank you for the service and Carlos was the best 👌 👍 bye 👋 More

by Maria Denise.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos the best one.
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating, Maria! We make it our top priority to treat our customers like family, so it is wonderful to hear that Carlos went above and beyond for you. Please come back to see us again in the future!

November 02, 2023

Very helpful and friendly staff. Suggestion made for other work that was due. No pressure just a recommendation. We appreciated that and went ahead with the work. More

by bonniej7603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Shed, Daniel
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating! We make it our top priority to help our customers find the best option, and it is wonderful to hear that our team went above and beyond for you to make it happen. Please come back to see us again in the future!

November 02, 2023

Good job very happy with the customer services and would recommend friend and family to your dealership More

by hung.dads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

November 01, 2023

I like the service here in Don MC Gill Toyota at Katy. The person I talked to is well experienced and competent. I am a customer since 2009 and they are doing a good job!! More

by rvsoriano61
Recommend Dealer
Yes
Employees Worked With
Mr.. Cantu
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating! We make it our top priority to help our customers find the best option, and it is wonderful to hear that our team went above and beyond for you to make it happen. Please come back to see us again in the future!

November 01, 2023

The service was really good. Keep going. Good work. It was also fast within the time they mentioned More

by shreekanths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 01, 2023

Had the best experience yesterday… timeliness, and employee, K Sea Picott, helpfulness. His assistance with helping me walk was above and beyond. More

by janicemarie250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that K Sea was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

October 31, 2023

Great service at the collision Center, easy access and really good communication . the front office was really helpful and make the process to go smoothly More

by Luissa21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carolina Tipaz
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this five-star review! We are thrilled to hear that you found the vehicle you need with a delightful, hassle-free experience provided by our team. Please let us know if there is anything else we can help you with!

October 30, 2023

Amazing costumer services, amazing advices and what I need, fast and Friendly check out. Everything overall was A+ More

by Andreina Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy (3484)
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Nov 07, 2023 -

Don McGill Toyota of Katy responded

Andreina, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

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