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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
857 Reviews
Call Service Center (844) 746-5671

857 Reviews of Don McGill Toyota of Katy - Service Center

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November 25, 2023

Had to replace my battery and the adviser Jessica was nice and patience with helping me to do this in a timely manner. More

by Dmanrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 21, 2023

The attention of the bilingual staff was very good, particularly Mr. Henry from the services area, Assistant to the managers his attention was extraordinary at all times, since I arrived at the store t More

by Gabriel Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Henry
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Nov 22, 2023 -

Don McGill Toyota of Katy responded

Gabriel, we are thankful for your business and this excellent review! It is wonderful to hear that Henry provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

November 20, 2023

Always great service, they keep you updated. Plenty of amenities to make wait times comfortably More

by Andyvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 19, 2023

Don McGill Toyota Is A 1st Class Dealership & I am always Well Taken care of👍 More

by “Khaki”
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Garza, & Kevin Jackson
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Nov 22, 2023 -

Don McGill Toyota of Katy responded

Khaki, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

November 16, 2023

Ur service people have always been courteous. They let me know if I need another service for which I didn’t come & never have tried to push a service on me that I didn’t need. I really appreciate More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Report | Print
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Rebecca, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

November 14, 2023

The routine warranty service was done in a very timely manner as quoted at time of the reservation. Much appreciated. More

by Jim.lukas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
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Nov 15, 2023 -

Don McGill Toyota of Katy responded

Jim, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

November 12, 2023

Service was completed promptly. Refugio exhibited great customer service. The cashier was friendly and thorough. More

by lolivas71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
Report | Print
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

November 12, 2023

The person that helped me, was great checking my car noticed my tires needs to be replaced soon and helped me get a great quote More

by Lro75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
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Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one!

November 11, 2023

I take all my Toyota to Don McGill for years, always shown a professional service More

by ssalinas59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
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Nov 15, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

November 11, 2023

Always this dealer provide me an excellent service. Just one time I had bad experience with a assistant service manager. More

by moisessoto018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
Nov 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are thankful for your repeat business and we are happy to hear that we were able to provide you with a better experience at our dealership. Come back and see us for all of your vehicle needs!

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