Back

Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
864 Reviews

864 Reviews of Don McGill Toyota of Katy - Service Center

Sort by
December 03, 2023

I believe the mechanic checked thoroughly items other than oil change. I don’t fee the steering wheel shaken any more. I thank something was loosed a little. But he tightened, I believe. More

by Jsycpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Dec 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

December 02, 2023

Was satisfied with their customer service. They keep you updated on the progress of your car repair 3 times a week. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

December 01, 2023

The service was prompt. I waited for the vehicle and it was not long. Jessica was very professional and friendly. More

by hectoralisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Hector, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

November 30, 2023

Very clean dealership, service with Mr. Carlos Mendez was excellent, professional and very informative. Thanks. More

by njc502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
Dec 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

November 29, 2023

I’ve been a customer of this dealership for many years and am satisfied with their product and service. More

by p.j.may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Dec 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

November 26, 2023

All great-never any problems. Great job, competent employees and all pleasant. Keep up the great work! More

by paddietrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

November 25, 2023

Assistant Service Manager Randy did a great job providing information on what was needed to fix issues with my 4Runner. Randy was Professional, courteous and knowledgeable about issues that needed to be add More

by Jowbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Sookram
Nov 25, 2023 -

Jowbee responded

Don McGill Toyota of Katy Service Department Assistant Service Manager Randy did an outstanding job providing the information needed to fix issues with my 4Runner. Clean and comfortable waiting area to relax and wait until the vehicle is completed.

November 25, 2023

Had to replace my battery and the adviser Jessica was nice and patience with helping me to do this in a timely manner. More

by Dmanrique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

November 21, 2023

The attention of the bilingual staff was very good, particularly Mr. Henry from the services area, Assistant to the managers his attention was extraordinary at all times, since I arrived at the store t More

by Gabriel Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Henry
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Gabriel, we are thankful for your business and this excellent review! It is wonderful to hear that Henry provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

November 20, 2023

Always great service, they keep you updated. Plenty of amenities to make wait times comfortably More

by Andyvall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

...
47
...