Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
836 Reviews
Call Service Center (844) 746-5671

836 Reviews of Don McGill Toyota of Katy - Service Center

Sort by
August 26, 2023

It was very busy today but I was out before my completion window. Unfortunately my check engine light came on as soon as I started the car to leave... check engine with 42k miles ! Not a good sign. More

by leta354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 29, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 25, 2023

Toyota of Katy always has the BEST service team! The Process with waiting it always a decent length of time. More

by fallen_mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KSea P. Greets everyone with a smile and is always so helpful in every aspect .
Report | Print
Aug 29, 2023 -

Don McGill Toyota of Katy responded

Fallen, we are thankful for your business and this excellent recommendation! It is wonderful to hear that our service team was able to provide you with excellent customer service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

August 25, 2023

As a female, getting major work completed on your vehicle can be scary, but Teran made my experience very pleasant. Thanks More

by Lasoncie34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
Report | Print
Aug 29, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 24, 2023

Thank you good customer service good job everything good fast service one hour ready thank you very much appreciate More

by Filiberto juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix vargas
Report | Print
Aug 24, 2023 -

Don McGill Toyota of Katy responded

Filiberto, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 24, 2023

I was informed about the service and time expected to spend at the location the day I scheduled for maintenance. Everyone who attended to me today did a wonderful job and the environment looked calmly. More

by Mary J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos M.
Report | Print
Aug 29, 2023 -

Don McGill Toyota of Katy responded

Mary, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 23, 2023

Alex, did a great job getting me in for my wife’s car oil service. More

by tpyblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 24, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Alex provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

August 23, 2023

Kept you informed of progress. Good workmanship. Repair completed as promised. Worked with insurance. Rental car is conveniently at site. More

by Alex L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ephraim, Sara, Ashlee.
Report | Print
Aug 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

Aug 24, 2023 -

Alex L responded

Cool

August 21, 2023

Great service, employees who take care of the customer as friends. Always enjoyed the level of service thats provided. More

by Gomail4me2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Osegueda
Report | Print
Aug 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 21, 2023

Excellent as always, I have been coming here for service for 11 years. Alex is amazing!!! Thank you!!! D. More

by Dalma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Aug 24, 2023 -

Don McGill Toyota of Katy responded

Dalma, we are thankful for your business and this excellent recommendation! It is wonderful to hear that Aledxwas able to provide you with excellent customer service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

August 18, 2023

Great customer service and large waiting area. The snack cart guy was legit as well More

by Jonsolo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but the service advisors are friendly
Report | Print
Aug 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

1
...
54
55
56
...
84