Back

Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
852 Reviews

852 Reviews of Don McGill Toyota of Katy - Service Center

Sort by
August 12, 2023

The service dept is the best. For all the years I have been going there I have always been treated great More

by Jcmv52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dethridge, Daniel Bonilla
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 12, 2023

Very professional and friendly. I would recommend this location to anyone if they want good service thank you. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Kimberly, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service department. Please let us know if there is anything else we can help you with!

August 11, 2023

Clean, organized, and with employees that care about their customers. Antonio was very helpful and courteous. More

by ehkemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novia
Aug 18, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

August 07, 2023

Don Mcgill Toyota of Katy always does a great job with maintenance. Special thanks to Steven Deatherage. He always gets the job done right. More

by copper.horse13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Deatherage, Ksea, Ivan.
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Copper, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

August 07, 2023

It is true that whenever I go to your offices I feel good, your customer service has improved a lot, especially in terms of response times, special mention to Omar Osegueda who in the last 2 occasions t More

by fernandojosepineroromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Osegueda
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Fernando, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

August 06, 2023

Excellent Service from efficient, compassionate and great problem solvers. Also Tony is the best.I will recommend family and friends and I will recommend they ask for Tony in Service.I can trust that my vehi More

by Patricia Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service and his mechanics
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Patricia, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

August 05, 2023

Tony kept me informed throughout and provided knowledgeable options for the work that was needed. That's much appreciated in today's financial climate! Having service representatives with the e More

by jreynolds009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Tony provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

August 04, 2023

Service was on time and met all expectations. The staff was pleasant. There appeared to be more employees than customers. More

by Boilerplate
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Aug 09, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

August 04, 2023

This is the 2nd vehicle I have purchased from Don McGill Toyota. The service department has always been state of the art. Jessica Shed assisted me today and she's a true professional. I will request he More

by bmalveaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Shed
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your second car! We truly appreciate your loyal business to our dealership. It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

August 02, 2023

I’m recognizing the service writer Antonio. He is excellent and professional. He deserves A plus More

by faith3123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob when I arrived and Antonio when I checked out
Aug 09, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one and we will be sure to pass this information to Antonio.

...
58
...