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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
835 Reviews
Call Service Center (844) 746-5671

835 Reviews of Don McGill Toyota of Katy - Service Center

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June 30, 2023

Great service. Shuttle service was provided. Repairs were done quickly at a reasonable cost. This is the place I want to service my 2003 Toyota Tacoma. More

by JP
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K Sea Picott.
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

JP, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 30, 2023

Walked in and was working with Jacob in less then 2 or 3 minutes. Had an oil change appointment for 8:30am. Our SUV was ready by 9:10. Waited area was nice, clean, cool. More

by John Dishko
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

John, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Jacob. Please let us know if there is anything else we can help you with!

June 30, 2023

Alex and the team in the collision center were great with communication during the repair process until my vehicle was ready to be picked. Alex went over all the repairs and also explained the lifetime warra More

by Aakapasi72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Megan
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Alex was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

June 30, 2023

I appreciate the advice and feedback with regards to my vehicle. I will be returning. More

by gigemgirl2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

June 29, 2023

Henry Varga is an excellent service advisor ! Really cares about customers needs and concerns! No further comment More

by pakrat73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Henry. Come back and see us again!

June 29, 2023

Alex was great. Service was great! No complaints here. I’ll definitely be back when I needed services again. More

by kenny2_ta
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Alex. Please let us know if there is anything else we can help you with!

June 29, 2023

I had a stellar experience at Don McGill Toyota of Katy today!!! Exceptional service from the courteous and kind staff in the service department. My overall experience was clearly outstanding!!! Thank you More

by Cissybell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unfortunately I didn’t get their names
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 29, 2023

Thank you Refugio Teran for your superb service. We appreciate it!!!!!! It's always clean and professionally kept at this dealership. More

by Charlene Johnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Charlene, thank you for your excellent rating and review of Toyota of Katy! It is great to hear that Refugio helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

June 28, 2023

I always have a good interaction with Don McGill of Katy. They are my choice for my Highlander. The employees are courteous and helpful. More

by ellaj_smith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KSEA
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

June 28, 2023

Great experience - as always. Stephen is always sure the team take care of me and my family. Omar was the best today - thorough and professional More

by cgehrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! It is our pleasure to provide the best car-buying experience possible, and we're glad to hear that your visit was no exception, thanks to Stephen and Omar. We're always here for all of your vehicle needs!

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