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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
859 Reviews
Call Service Center (844) 746-5671

859 Reviews of Don McGill Toyota of Katy - Service Center

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June 29, 2023

I had a stellar experience at Don McGill Toyota of Katy today!!! Exceptional service from the courteous and kind staff in the service department. My overall experience was clearly outstanding!!! Thank you More

by Cissybell
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unfortunately I didn’t get their names
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 29, 2023

Thank you Refugio Teran for your superb service. We appreciate it!!!!!! It's always clean and professionally kept at this dealership. More

by Charlene Johnson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Charlene, thank you for your excellent rating and review of Toyota of Katy! It is great to hear that Refugio helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

June 28, 2023

I always have a good interaction with Don McGill of Katy. They are my choice for my Highlander. The employees are courteous and helpful. More

by ellaj_smith
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KSEA
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

June 28, 2023

Great experience - as always. Stephen is always sure the team take care of me and my family. Omar was the best today - thorough and professional More

by cgehrels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! It is our pleasure to provide the best car-buying experience possible, and we're glad to hear that your visit was no exception, thanks to Stephen and Omar. We're always here for all of your vehicle needs!

June 27, 2023

Excellent experience every time I attend. Always amazing treatment from the staff. In and out in no time. More

by kemurillo7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bad with names
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

June 27, 2023

Always outstanding care. Thank you to Daniel who helped me today! Love my Toyota family! More

by SHertzing
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Customer care & Aziel greeted me.
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Jul 05, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Daniel. Come back and see us again!

June 27, 2023

Excellent and quick service. They also offered a drive round trip to my work place. More

by Leonardo P
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
Report | Print
Jul 05, 2023 -

Don McGill Toyota of Katy responded

Leonardo, thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 26, 2023

With the person who received us and kept us up to date, the special treatment, service, experience and comfort that they make you feel at dealer is quite good and recommended!! More

by Sergio Gonzàlez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jun 26, 2023 -

Don McGill Toyota of Katy responded

Sergio, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all Toyota vehicle needs!

June 24, 2023

I noticed pleasant changes in customer service, quick & well mannered responses. Keep up the good changes. More

by Mirzalog
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy
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Jun 26, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent rating and review of Toyota of Katy! It is great to hear that our team helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

June 24, 2023

Very good, quick and friendly customer service at the collision center. Comfortable place for waiting and good coffee. More

by RedBean
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jun 26, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation! We are happy to hear that the body shop gave you superior service. Come back and see us for any and all of your vehicle needs!

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