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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
863 Reviews
Call Service Center (844) 746-5671

863 Reviews of Don McGill Toyota of Katy - Service Center

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June 22, 2023

Tony was friendly, welcoming, and helpful. The service provided was exceptional. The Toyota at Don McGill of Katy staff keep the environment and ambiance friendly and comfortable. Thank you fo More

by jeannysantiago1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jun 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

June 20, 2023

Good service gently people working on time recommendable for any service thanks for having a good job More

by Rony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 22, 2023 -

Don McGill Toyota of Katy responded

Rony, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

June 20, 2023

Outstanding service. James even recognized me. The new interior is beautiful and welcoming. Just an all around excellent experience. More

by Mike_sth
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 22, 2023 -

Don McGill Toyota of Katy responded

Mike, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by James. Please let us know if there is anything else we can help you with!

June 20, 2023

Tony Guillory answered my questions and gave excellent service. I highly recommend this dealership for service. More

by Elle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Report | Print
Jun 22, 2023 -

Don McGill Toyota of Katy responded

Elle, we appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Tony provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

June 19, 2023

Well organized, cleanness of the area. Agent was able to summarize my service for today. More

by Opalrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Report | Print
Jun 19, 2023 -

Don McGill Toyota of Katy responded

Opalrun, we appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

June 19, 2023

Don McGill Toyota's service department is top tier. They are knowledgeable and always fair. More

by FBARRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 19, 2023

I have been going to this dealership about 20 years & their service has been Great! More

by klharp_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Garza
Report | Print
Jun 22, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that our service team was able to provide you with excellent customer service. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

June 17, 2023

Own two Toyotas and believe that the product is excellent, will buy next vehicle from don McGill More

by rcanizales1358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
Report | Print
Jun 19, 2023 -

Don McGill Toyota of Katy responded

Thank you for your loyalty to the Toyota brand and for choosing to do business with us. We hope you enjoy your new ride. Come back to see us in the future!

June 16, 2023

Very professional service staff. Great customer service. I highly recommend this dealership for service and sale. More

by shazia.khan74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Jun 16, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business and this great recommendation, Shazia! We are happy to hear that our team gave you superior service. Come back and see us for any and all your vehicle needs!

June 15, 2023

Very helpful! Mr. James assistant manager, and the top manager of the service department. Thank y’all so much! They were very caring and showed compassion. I was More

by Packeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James and the manager over him! Five star service
Report | Print
Jun 16, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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