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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
863 Reviews
Call Service Center (844) 746-5671

863 Reviews of Don McGill Toyota of Katy - Service Center

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June 14, 2023

Telling us what the car needs as far as priority services.Carter was understanding on what needs to be done to the car.Will always take the car to Don McGill no where else. More

by krios6567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carter
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Jun 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 14, 2023

He was kind and helpful. He explain about my tyer need to be changed helped me the compare other cost. More

by Samuel.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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Jun 15, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review, Samuel! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

June 14, 2023

Excellent attention and according to my experience in cars according to the times (oil change and rotation), special mention for the service assistant Omar Osegueda who, in the face of a contingency that More

by fernandojosepineroromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Asegueda
Report | Print
Jun 15, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent recommendation! It is wonderful to hear that Omar was able to turn your service situation around. We appreciate your loyalty to our dealership and we look forward to working with you again in the future.

June 14, 2023

This is where I bring my car in almost always. They’re so good. Always have since I got got my car new about 5 yrs ago They’re always busy with lots of customers so they do great business. Thank More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez
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Jun 14, 2023 -

CB responded

Thanks again for another good service experience ~ I appreciate your continued professionalism! 🇺🇸

June 13, 2023

Quick and professional service. Stay consistent toyota Katy as this morning. Omar is really great! More

by crbreaux18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jun 15, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by Omar. Please let us know if there is anything else we can help you with!

June 13, 2023

I like the service we got done on the vehicle as well as the great customer service from the Service Advisor. More

by Scott Broadnax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Report | Print
Jun 15, 2023 -

Don McGill Toyota of Katy responded

Scott, we are thankful for your business and this excellent review! It is wonderful to hear that our service team provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 12, 2023

James Wilson is very professional and honest about service needed on my Sequoia, great service More

by jdwill1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wilson
Report | Print
Jun 13, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to James.

June 11, 2023

The service is good and very fast 👌 and the customer are vey nice , thank you for all . More

by madelaine2066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

June 11, 2023

Excelente service, speaks Spanish, always looking for the best option. Service is an important part of your vehicle. More

by Argentariacvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

June 10, 2023

Tony was amazing getting my car in and out very quickly and with great customer service. More

by Debbieanncooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guillory
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

Jun 12, 2023 -

Debbieanncooper responded

Hopefully Tony will be there to help once again

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