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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
842 Reviews
Call Service Center (844) 746-5671

842 Reviews of Don McGill Toyota of Katy - Service Center

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May 31, 2023

Service department staff is efficient, knowledgeable and courteous every time. If an issue arises, I'm informed right away. More

by tilegacy77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Teran
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 31, 2023

Everything is good and on time. I dont have to wait for long. Especially they provide free drink and snacks. More

by ha.thaibinhsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2628 just know number
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

May 31, 2023

I was pleased with the quick service rendered to have my vehicle inspection completed. It only took approximately 30 minutes. More

by ogquinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

May 31, 2023

Thanks to a caring assistant in the service department, I got answers that I was not getting by calling. I think whomever answers your phones in Katy and Houston, needs to be more professional and actually l More

by andrealej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 30, 2023

I will continue to use Don McGill Toyota of Katy. .. Outstanding Sales and Service depts. More

by abbie.moolchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Abbie, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

May 30, 2023

Felix is great! Excellent customer service. I will request him each time I come in for service. More

by Ms_singleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Felix was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

May 30, 2023

Quick to check in, very attentive! Service took a fair amount of time but overall good experience. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
Report | Print
Jun 02, 2023 -

Don McGill Toyota of Katy responded

William, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 29, 2023

I never have a problem with their service department. I have to write fifteen words. More

by jmckelvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Assistant Service Manager
Report | Print
May 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 29, 2023

Great customer service and informed me about all my issues in a timely manner thanks More

by Saski3232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
May 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

May 29, 2023

The best ,clean place, good service,friendly place,nice people.Its #one toyota dealer off katy More

by Vhapenciuc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 31, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

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