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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
863 Reviews
Call Service Center (844) 746-5671

863 Reviews of Don McGill Toyota of Katy - Service Center

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June 10, 2023

Always have had great service and great relationships with all people involved. They have all treated me with kindness and respect every since my first visit 15 to 20 years ago. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, the sales mgr., James for Service, another very nice guy named Chris that deals with Friends of the Toyota Family.
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Jun 10, 2023 -

jim responded

Thanks for years of great service!

June 10, 2023

Provides excellent service Excellent staff Very courteous staff Staff able to explain the how and why’s on your car. On the sales department - they have excellent sales people . Both sales and More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony guillory
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Lily! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

June 10, 2023

Friendly, professional the actual waiting area very comfortable clean, very knowledgeable with clear answers other than mechanical lingo More

by SVP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Marlow
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 10, 2023

Evan - Friendly / helpful. Got water and a snack while waiting inside. Had a nice table with power outlet. Excellent all the way around. More

by pschueler89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Evan provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 10, 2023

They did an excellent job of diagnosing the issue and letting me know about it. Timely work and overall a great experience! More

by powellclynton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

June 09, 2023

Dealership is friendly, the technician, Daniel what is courteous, efficient, and generally made me feel welcome. More

by Genechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Daniel was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

June 09, 2023

I’m always greeted by a happy, smiling employee when I arrive. They get right on it by processing the paper work and explaining what they will be doing. Great experience. More

by mike.alcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay Sea Palcott
Report | Print
Jun 11, 2023 -

Don McGill Toyota of Katy responded

Mike, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

June 08, 2023

Wonderful service. Nicest seats good water nnnnnn uiiii this is a wast of time to fr More

by nixonedk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 08, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

June 08, 2023

Clear concise explanation of service needs are always rendered and then executed precisely ss described. More

by aaaandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javob, Kristen
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Jun 08, 2023 -

Don McGill Toyota of Katy responded

Thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service team. Please let us know if there is anything else we can help you with!

June 08, 2023

The dealership has been recently remodeled. The amenities are comfortable with plenty of seating. I was in and out in 35 minutes. K Sea Picott, Assistant Service Manager, was professional, ple More

by Dneiljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea Picott
Report | Print
Jun 08, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

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