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Don McGill Toyota of Katy - Service Center

Katy, TX

4.9
842 Reviews
Call Service Center (844) 746-5671

842 Reviews of Don McGill Toyota of Katy - Service Center

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May 29, 2023

I expect and receive excellent customer service every time I visit Don Mcgill, Toyota of Katy. Today, the wait time was shorter than expected. Assistant Manager Alex Roman took care of my truck’s servi More

by mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
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May 29, 2023 -

mo responded

Thank you to all the great employees of Don Mcgill, Toyota service center of Katy for maintaining such a high standard of excellence and customer service. You all are appreciated. Keep up the good work.

May 28, 2023

Excellent customer service any issues regarding my 2021 Tacoma they result it quickly and professionally and they explain everything before doing the job. More

by Ninadoll68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cantu
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May 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

May 27, 2023

Great experience friendly helpful people. I had no appointments and they took very good care of me in a timely manner. More

by Gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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May 31, 2023 -

Don McGill Toyota of Katy responded

Gallegos, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

May 26, 2023

I like it! They are friendly! I want to change my car for a bigger car More

by Maryditeodoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Report | Print
May 26, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all of your vehicle needs!

May 26, 2023 -

Maryditeodoro responded

👍

May 26, 2023

Top flight service team! This team treats you like family! I am a long and loyal customer and always will be! More

by riderwoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
May 31, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

May 25, 2023

I had a great experience in the dealership, top notch service, I recommend it to everyone. More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio
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May 26, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and for doing business with us, Bella! It means the world to us to see our customers come back. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

May 25, 2023

Professional, friendly, efficient and knowledgeable about all aspects of repairs and maintenance, and alternative options More

by rslokkesmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Lee
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May 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

May 24, 2023

You are friendly persons and professional , i like atention and speed to respond the issue More

by carlosalmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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May 24, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

May 21, 2023

My service advisor was exceptional. She also set me up for 60000 mile services. I appreciate her More

by Max2547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca ?
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May 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our service advisor was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

May 20, 2023

K Sea is my service assistant. He gives me excellent advice and I consider him my friend who I can trust with my Camry. More

by Mwdvoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K Sea
Report | Print
May 22, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that K Sea provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

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