Don McGill Toyota of Katy - Service Center

Excellent service Very caring and worked with us.. Adam found the vehicle we wanted and within budget. This was out 3rd purchase from Don McGill and Adam was our salesm Very caring and worked with us.. Adam found the vehicle we wanted and within budget. This was out 3rd purchase from Don McGill and Adam was our salesman.. More

New Truck Very friendly and helpful atmosphere at the dealership. My salesman worked with me to stay on my budget for a new truck. I love my new Tacoma! Very friendly and helpful atmosphere at the dealership. My salesman worked with me to stay on my budget for a new truck. I love my new Tacoma! More

Long wait but great service. Even though i had to wait 2 hours just to be told my part was not avail. It was ok cuase John reassured that the next morning it will be avail and it Even though i had to wait 2 hours just to be told my part was not avail. It was ok cuase John reassured that the next morning it will be avail and it was so i am a happy camper. The entire staff always takes good care of me my mom and granny! We are a Toyota family! More

Exchange 2016 for new lease on 2018 RAV4 Boat sales manager Andrew and Latonya were very helpful and I believe honest. Made this the best experience in getting a new car Boat sales manager Andrew and Latonya were very helpful and I believe honest. Made this the best experience in getting a new car More

Had break pads replaced...great service!!! Met with Joshua to set up appt for following Monday. He met me first thing at appt time and arranged for transportation back home. Within 5 minutes I Met with Joshua to set up appt for following Monday. He met me first thing at appt time and arranged for transportation back home. Within 5 minutes I was in the shuttle after drop off. Car was ready 3 hrs ahead of schedule and the shuttle to get me back to the dealership was prompt. Efficient service from beginning to end. And special thanks to Josh for being so informative and courteous. Great experience! More

Excellent Service Chris took good care of my brake service replacement. He arranged my loaner car and kept me updated of the service status until completion . Got my ca Chris took good care of my brake service replacement. He arranged my loaner car and kept me updated of the service status until completion . Got my car on the agreed estimated time More

Good Service Arrived at service and was greeted immediately by a guy in a white shirt was speedy process. Erased engine codes, tire rotation took about a half hour Arrived at service and was greeted immediately by a guy in a white shirt was speedy process. Erased engine codes, tire rotation took about a half hour. More

Regular Maintenance Matt (I forget his last name) helped me with my visit and made the entire process very smooth. Everything was processed in a timely manner. Matt (I forget his last name) helped me with my visit and made the entire process very smooth. Everything was processed in a timely manner. More

Excellent customer service. I was helped by Chris who addressed my original service issue. My tire pressure light came on so he had someone check it out, finding that I had a n I was helped by Chris who addressed my original service issue. My tire pressure light came on so he had someone check it out, finding that I had a nail in it. He had it put in service bay to patch it. Found out i needed 4 new tires and license light. He explained the tire issue and sale going on. Also said his wife had gotten a ticket because her license light was out. Chris worked his tail off dealing with my issue in a professional yet friendly manner. I did not feel I was being taken advantage of because I was a woman. I was going on a road trip so I appreciated that he made sure the car was checked over thoroughly. Great customer service!!! More

Excellent service I had a great expereince at this dealership. My car was serviced with the airbag recall. All the reps were friendly ans courteous. I will be glad to r I had a great expereince at this dealership. My car was serviced with the airbag recall. All the reps were friendly ans courteous. I will be glad to recommend this dealership. More