840 Reviews of Don McGill Toyota of Katy - Service Center
Overall Check up Need to have car checked overall. Wanted to cover everything that my warranty is covered under and if there wrre any recalls for my vehicle Need to have car checked overall. Wanted to cover everything that my warranty is covered under and if there wrre any recalls for my vehicle More
Friendly people , fast help If you speak spanish they will hel you, any problem you have with your car, they are always ready to help and find the better option. If you speak spanish they will hel you, any problem you have with your car, they are always ready to help and find the better option. More
Fast oil change Got there. On time and was out in 30 minutes, just as promised. I appreciate having an appointment that is actually honored by the service center. Got there. On time and was out in 30 minutes, just as promised. I appreciate having an appointment that is actually honored by the service center. More
Alex in body shop did a good job. Repairs handled well and done on schedule. One minor issue still needs to be addressed. Will require another visit. Coordination between body shop and Repairs handled well and done on schedule. One minor issue still needs to be addressed. Will require another visit. Coordination between body shop and service could be better. Service department also performed on schedule. More
Took Forever to get my truck out I arrived at the service center a little after 10am and left around 2:40pm. All I needed was and oil change with tire rotation. My kids car seat was m I arrived at the service center a little after 10am and left around 2:40pm. All I needed was and oil change with tire rotation. My kids car seat was moved to the center of the car for some strange reason and all my change in the cup holder was gone. The service tech only left the pennies in the cup holder. My truck now has vibration issues at 60 mph More
Service Was not greeted when we came in some one told us to stand and some one will help us when car was ready he handed paper work and pointed to cashier wh Was not greeted when we came in some one told us to stand and some one will help us when car was ready he handed paper work and pointed to cashier who had a unfriendly face More
Excellent service Outstanding people and service very comfortable atmosphere will recommend this Toyota dealer to anyone looking for a car or to service their Toyota al Outstanding people and service very comfortable atmosphere will recommend this Toyota dealer to anyone looking for a car or to service their Toyota also the service was fast More
Great Customer Service I felt at home with James Powell's great customer service. He greeted me when I arrived and thanked me when I left. Answered any questions I had and f I felt at home with James Powell's great customer service. He greeted me when I arrived and thanked me when I left. Answered any questions I had and followed up with me during my visit. I will definitely be coming back for any service needed on my vehicle. More
Incredible service My service experience was truly incredible . My Service Guy James Powell made all my decisions easy . He was extremely helpful with my Toyota very kno My service experience was truly incredible . My Service Guy James Powell made all my decisions easy . He was extremely helpful with my Toyota very knowledgeable!! More
Great service I have 3 toyota vehicles and the only service advisor that takes care of all my vehilces is James Powell! He has never let me down. Awesome customer s I have 3 toyota vehicles and the only service advisor that takes care of all my vehilces is James Powell! He has never let me down. Awesome customer service, and gets the jobe done in a timely manner. Could not have ask for a better service advisor! Much recommended to everyone. More