Don Miller Subaru West

The entire staff is friendly and happy to help you. Will Waldbillig is easy to work with, looked up the Carfax for any vehicle I was interested in, and happy to let me give it a test drive. I'm glad I chose them for my purchase.

We bought our first Subaru (a Crosstrek Sport) at Don Miller West last month. This was the best car buying experience we’ve ever had. The sales team gave us time and space to explore various models and test drive. We worked with Jon Elkins, Kyle Stites and TJ Kelly all of whom were excellent. They patiently answered all of our questions. Financing and service were quick and easy to arrange. We would not hesitate to recommend Don Miller to anyone in the market for a great car.

Yevgeniy Kurolapnik Was in lot looking for subaru out back, found one i liked.Then comes yevgeniiy who gave me time to look.I loved that. Test drove it,but didn’t like the feel.Then test drove a Forester,best feel ever. Feel in love with it.Was sold in just a matter of time. Best salesmen ever. If i could Hug him i would,but it’s a Covid world right now. Thanks bunchies Cindy Martin

Had the absolute worst experience at this service center, one that was not only almost a MONTH out from scheduling, but also severely violated my trust and showed gross disrespect toward me. I was standing there out front, misc staff and people around, where i stood by myself as i came back to retrieve my car from service. I was then accused, and in the managers eyes, guilty of, supposedly calling the service employee who checked me in that morning a derogatory word. This, absolutely would not nor did happen, and from outside a running car, outdoors, both of us wearing masks, the radio turned down, and the shop working right on the side of us, i don't know how many times i needed to repeat myself, and just my name alone- but this man was absolutely positive that this indeed happened. So there i stood, the manager, another employee right with him, and me by myself on display being told(not questioned, but told- i indeed did say this, because, he believes his employees) that they do not tolerate those types of things and we can't have that. Agreed. Nor can I. The fact that it was ok to put a singular female front and center outside for everyone to witness this pop up trial of something that was already presumed to have happened, and being judged like that was equally horrifying and sickening. Never in my life, anywhere i've lived, shopped, been, has anything this surreal and so far off the spectrum happened. My buying experience here was great, and just moving here i thought i FINALLY had found a shop i can trust. If i had only known.

Great personalized service from our salesman Chris. The company took very good precautions during this pandemic. We feel we got a good deal buying an outback off the lot.

We just got a 2019 Forester Touring. It is a very nice car. I like the safety rating, the cost of ownership, the reliability reports, and the driver visibility.

We have been looking around for a while and ran into your typical used car sales experience you hear about at other places. When we came to Don Miller Subaru West, we found a kind, considerate, low pressure experience, and GREAT service.. They had great cars to choose from, listened to what you were looking for and did not try to push you into something you didn't want. Ask for Will, Sales Rep., when you come. He did us right and was fantastic to work with! Jeremy, Sales Manager, and Will were able to address all of our needs and questions.

Randy Humphrey showed us several options to help us decide on the best model for our needs. He was informative and knowledgeable about the product.

Sales person respected my wish for a no haggling, out the door price. Finance person came across as concerned with lack of extended warranty interest, but by end of session person came across as irritated. Finance person was helpful in obtaining temp plate for old car so it could be driven to family member.

Good location and nice facility. Sales staff are professional, helpful and friendly. I had a very good experience purchasing my new 2020 Subaru Ascent. Mike was particularly helpful.