Don Miller Subaru West

Purchased crosstrek I had a great experience at Don Miller Subaru on the west side of Madison. My salesperson Steve Weyhrich was very knowledgeable, and helpful. The staf I had a great experience at Don Miller Subaru on the west side of Madison. My salesperson Steve Weyhrich was very knowledgeable, and helpful. The staff was very accommodating, courteous and friendly. Steve answered all of my questions without making me feel like I was a bother. This was my very first brand new car and I was very nervous about the process. Steve was very patient, and understanding. John in finance was very thorough with the paperwork and explained everything for me. Steve went through the car with me so I was able to know what everything was and did. I have recommended this dealership to others, even though we don't live in Madison. More

Very happy! First time buying a car, and Jim Alfano really went out of his way to make sure it was easier for me. I was moving to Madison and wanted to have a car First time buying a car, and Jim Alfano really went out of his way to make sure it was easier for me. I was moving to Madison and wanted to have a car to pick up when I arrived, so definitely did things a bit unconventionally, but he was extremely flexible and willing to figure it out. Recommend for sure! More

Don Miller Subaru West We are first time Subaru owners and were very impressed with our salesman, Shannon Dix, as well as the other staff at Don Miller Subaru West. Shannon We are first time Subaru owners and were very impressed with our salesman, Shannon Dix, as well as the other staff at Don Miller Subaru West. Shannon is the most sincere salesperson I have encountered when buying a car. He is knowledgable but also was honest in his dealings with us. He answered all our questions and was respectful in his follow-up which is finding the balance between being interested in our needs as a customer and not pushing too much to be annoying!! I would recommend him highly to family or friend. We love our new Outback and the comfort of knowing we are in one if the safest cars on the road. Jim and Jan Haedt More

Can't Say Enough Good Things This is our 2nd time in 2 years buying a new Subaru from Don Miller West and we are almost bummed that we won't need another car for another 5 or 6 ye This is our 2nd time in 2 years buying a new Subaru from Don Miller West and we are almost bummed that we won't need another car for another 5 or 6 years. Sure Subaru is the safest, best value out there. It's the people and service at Don Miller West that make us want to keep coming back. Matt is the best Salesman: Friendly, knowledgeable and communicative. And John the Finance Manager was so helpful in getting us the best deal. We are also steady Customers of the Service Dept. We have never found them to be anything but trustworthy, courteous and capable. Five stars across the board for Don Miller Subaru West. More

Found Exactly What I Wanted All I wanted was a nice, reliable used car for the kids and Dan showed me the perfect one. He listened to what exactly I wanted and the price range I All I wanted was a nice, reliable used car for the kids and Dan showed me the perfect one. He listened to what exactly I wanted and the price range I was in and showed us only relevant cars, which was much appreciated. My search for a car was short and easy and actually enjoyable. I will definitely come back when it comes time to buy a brand new car for us. More

Jim Alfano just sold me sold me a Subaru Legacy I have to say this was the best car buying experience I have ever had. Jim is very knowledgeable about the cars he sells and I felt he was putting my I have to say this was the best car buying experience I have ever had. Jim is very knowledgeable about the cars he sells and I felt he was putting my best interests first. At no time did I feel pressured in making a decision and purchased the car that best fit my needs at a fair price. Ryan Rippchen in the business office was also great to work with and made the financing paperwork a breeze. One very happy customer! Jim Hansen More

Waiting for my bank's paper work First, I want to say They(thedealership) called me and mention cars that they had that might work for me. Then the salesman (Jim Z,) who I worked wit First, I want to say They(thedealership) called me and mention cars that they had that might work for me. Then the salesman (Jim Z,) who I worked with with my past car came in on his day off to show me this car, Once. I told the dealership that I would buy this car once the bank completed my loan papers, The bank had a very long delay in completing my paper work. However, the dealership was extremly kind and wait for my bank to complete the loan. I would and will come here if I need another car I would definately recommed this place to friends. More

Custom Order STi... A month Early! I worked with Drew Marnocha at Subaru West and it was an absolute pleasure. Drew has a very no-nonsense approach and was more than happy to get me the I worked with Drew Marnocha at Subaru West and it was an absolute pleasure. Drew has a very no-nonsense approach and was more than happy to get me the exact car I wanted, The car had to be custom ordered and built in Japan, It arrived a month before the expected delivery date, Drew and the team worked to get this car inspected, detailed and ready for me to pickup within a few hours of it rolling off the truck. Truly exceptional service and I left there knowing everything that I could want to and more about the car that I just bought. I could not be happier with this experience. More

Exceptional experience! We had a fantastic experience working with Jim Alfano to purchase our Legacy. Jim is passionate about automobiles, thorough, and customer focused. A We had a fantastic experience working with Jim Alfano to purchase our Legacy. Jim is passionate about automobiles, thorough, and customer focused. Another reviewer mentioned he not only made the experience low pressure, but also fun. We agree with that 100%. Jim was patient with us as we decided which model to purchase and saw our experience through from us walking onto the lot to leaving after a thorough delivery of the car. While we had most of our interaction with Jim, everyone we met and worked with were terrific. Thank you for a great car buying experience! The entire staff, More

Jim Alfano is the best! I was dreading the new car buying experience until I met Jim Alfano. He made the experience low pressure and FUN! He has extensive product knowledge a I was dreading the new car buying experience until I met Jim Alfano. He made the experience low pressure and FUN! He has extensive product knowledge and was generous with his time. I love my new Forester! Thanks, Jim! More