Don Miller Subaru West
Madison, WI
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176 Reviews of Don Miller Subaru West
Found Exactly What I Wanted All I wanted was a nice, reliable used car for the kids and Dan showed me the perfect one. He listened to what exactly I wanted and the price range I All I wanted was a nice, reliable used car for the kids and Dan showed me the perfect one. He listened to what exactly I wanted and the price range I was in and showed us only relevant cars, which was much appreciated. My search for a car was short and easy and actually enjoyable. I will definitely come back when it comes time to buy a brand new car for us. More
Jim Alfano just sold me sold me a Subaru Legacy I have to say this was the best car buying experience I have ever had. Jim is very knowledgeable about the cars he sells and I felt he was putting my I have to say this was the best car buying experience I have ever had. Jim is very knowledgeable about the cars he sells and I felt he was putting my best interests first. At no time did I feel pressured in making a decision and purchased the car that best fit my needs at a fair price. Ryan Rippchen in the business office was also great to work with and made the financing paperwork a breeze. One very happy customer! Jim Hansen More
Waiting for my bank's paper work First, I want to say They(thedealership) called me and mention cars that they had that might work for me. Then the salesman (Jim Z,) who I worked wit First, I want to say They(thedealership) called me and mention cars that they had that might work for me. Then the salesman (Jim Z,) who I worked with with my past car came in on his day off to show me this car, Once. I told the dealership that I would buy this car once the bank completed my loan papers, The bank had a very long delay in completing my paper work. However, the dealership was extremly kind and wait for my bank to complete the loan. I would and will come here if I need another car I would definately recommed this place to friends. More
Custom Order STi... A month Early! I worked with Drew Marnocha at Subaru West and it was an absolute pleasure. Drew has a very no-nonsense approach and was more than happy to get me the I worked with Drew Marnocha at Subaru West and it was an absolute pleasure. Drew has a very no-nonsense approach and was more than happy to get me the exact car I wanted, The car had to be custom ordered and built in Japan, It arrived a month before the expected delivery date, Drew and the team worked to get this car inspected, detailed and ready for me to pickup within a few hours of it rolling off the truck. Truly exceptional service and I left there knowing everything that I could want to and more about the car that I just bought. I could not be happier with this experience. More
Exceptional experience! We had a fantastic experience working with Jim Alfano to purchase our Legacy. Jim is passionate about automobiles, thorough, and customer focused. A We had a fantastic experience working with Jim Alfano to purchase our Legacy. Jim is passionate about automobiles, thorough, and customer focused. Another reviewer mentioned he not only made the experience low pressure, but also fun. We agree with that 100%. Jim was patient with us as we decided which model to purchase and saw our experience through from us walking onto the lot to leaving after a thorough delivery of the car. While we had most of our interaction with Jim, everyone we met and worked with were terrific. Thank you for a great car buying experience! The entire staff, More
Jim Alfano is the best! I was dreading the new car buying experience until I met Jim Alfano. He made the experience low pressure and FUN! He has extensive product knowledge a I was dreading the new car buying experience until I met Jim Alfano. He made the experience low pressure and FUN! He has extensive product knowledge and was generous with his time. I love my new Forester! Thanks, Jim! More
WRX Purchase First of all I would love to explain my purchase of a WRX at age 51, its simple I've wanted one for 20 years and I loved the new body style. I purcha First of all I would love to explain my purchase of a WRX at age 51, its simple I've wanted one for 20 years and I loved the new body style. I purchased this car on March 7th 2015. Two weeks later I know why I wanted one. The sales person Steve Weyhrich was fantastic, very knowledgeable, and made the whole process a breeze. Not only did I have a great experience with Steve, but the entire management staff actually took time to come over and introduce themselves. Un-Heard of. I have since recommended Don miller Subaru to many of my friends looking to buy a vehicle. Oh and the WRX I purchased my Wife plans to have one of her own now LOL More
Very Happy We bought our Legacy in 2011 and have been very happy. Especially note worthy has been the service. Prompt, courteous and thorough. We recently had to We bought our Legacy in 2011 and have been very happy. Especially note worthy has been the service. Prompt, courteous and thorough. We recently had to reschedule our service due to a family emergency and they got my wife in and out so she could be with family. Thanks to Richard Johnson for looking after my wife when she needed the extra courtesy. Thanks also to Kevin Ryan for returning my call. Keep up the good work. More
The care and service of Don Miller Subaru I have been dealing with Don miller Subaru service for about 2 or years. My family drives gmc products but we still go there. The staff at Don Miller I have been dealing with Don miller Subaru service for about 2 or years. My family drives gmc products but we still go there. The staff at Don Miller Subaru on Odana Road take very good care of my family's vehicle. The staff is always very friendly and they provide excellent service there prices are very good. I highly recommend Don Miller Subaru on Odana Road to anyone looking for a service center that will take care of your automotive service needs. I won't take my vehicles anywhere else. They also have good cookies and hot chocolate in the nice waiting room. Need a ride while your vehicle is being service no problem they have that coveted also. More
Way beyond our expectations We chose a 2015 Subaru Outback in Twilight Blue, which turned out to be difficult to find with the trim package we wanted. Todd Kent and the Don Mill We chose a 2015 Subaru Outback in Twilight Blue, which turned out to be difficult to find with the trim package we wanted. Todd Kent and the Don Miller staff found the car 800 miles away and had it flat-bedded to Wisconsin for us. We have purchased a lot of new cars over the years, but I don't think ANY dealership has worked this hard for us. More

