Don Miller Subaru West

everything went smooth and the car is great!! All of the dealership people were very knowlegable. The walk around was clear and concise as was the financial end and the trade-in. dealership people were very knowlegable. The walk around was clear and concise as was the financial end and the trade-in. More

It was a pleasant experience with the staff willing to go the extra mile for the customer. Unlike some of my other dealership visits, there was no undue pressure to buy or add options. They even pulled off t the extra mile for the customer. Unlike some of my other dealership visits, there was no undue pressure to buy or add options. They even pulled off the magic of adding all the stuff I wanted within a day. More

This was the BEST car buying experience my husband & I have experienced. Ever. Earl was friendly, through, and there was absolutely no pressure. He worked WITH us, and he knows his stuff! Between my I have experienced. Ever. Earl was friendly, through, and there was absolutely no pressure. He worked WITH us, and he knows his stuff! Between my husband and me, we have purchased many, many cars over the years, so this is saying something. Chris was a pleasure to work with, attending to the financing side of this purchase. He was very personable, and made a minefield of detail seem like a piece of cake. I was very impressed with his knowledge of "the small print" and all details beyond. He made a usually dry at best part of buying a car, a very pleasant experience. He enjoys what he does, is good at it, and it shows. Happily for us, the buyers! We met Don briefly, but he made it clear that our experience with this dealership was important. He also left us a follow up call the other day to check that we were happy with our purchase & to let him know if we had any questions or concerns. I even waited a week to come down from my new Forester euphoria, before I left a comment & rating. Wanted to be sure I was not unduly influenced by my wonderful new vehicle (or that new car smell! lol) I can say that I am most "grounded" and clear headed when I say that I would recommend this dealership without reservation, and Earl, Chris, and Don, in particular. THANKS GUYS! More

Feels like you're waling into the ma & pa shop... But it's a Subaru Dealership with certified mechanics and Subaru parts. Good place, great customer service. it's a Subaru Dealership with certified mechanics and Subaru parts. Good place, great customer service. More

Unable to locate the Subaru Outback that I wanted in the southeast region, I called dealerships in several cities and found my car in Madison, Wisconsin. Ryan Rippchen at Don Miller Subaru was really wonder southeast region, I called dealerships in several cities and found my car in Madison, Wisconsin. Ryan Rippchen at Don Miller Subaru was really wonderful to work with. Over the years I have purchased several new cars and this was by far the best experience that I have had buying a car. Dealing with an honest, no nonsense, knowledgeable salesman made buying a car 850 miles away a seamless, enjoyable experience and I highly recommend this dealership. More

Kenton is one of the most knowledgeable salesman I have dealt with. It was nice to work with someone that knows the product better than the buyer. The walkthrough was done well. It appears any issues th dealt with. It was nice to work with someone that knows the product better than the buyer. The walkthrough was done well. It appears any issues that came up were dealt with promptly and with professionalism. More

Matt was very knowledgeable about the car we were purchasing and provided us with a very detailed orientation on the features of our new car. purchasing and provided us with a very detailed orientation on the features of our new car. More

I found the vehicle I wanted on autotrader. I sent an E-Mail to contact the dealership about it. I am from Central Ill. about 150 miles away & wanted to be sure vehicle was available. I had been looking E-Mail to contact the dealership about it. I am from Central Ill. about 150 miles away & wanted to be sure vehicle was available. I had been looking for this model & color for about 6 months. Ryan contacted me Via E-mail & a vist established. I made the trip & the vehicle was just what I had been looking for. Being from out of state it did take 2 visits to complete the transaction satisfactory. Due to bad weather moving in I did arrive way ahead of appointed time the staff started working w/me & Ryan was called & did come in immediately. This was avery satisfactory transaction Art Pitts More

Ryan was a pleasure to work with - helpful and friendly without being pushy. He really went the extra mile to help us find the right car for us and as quickly as possible. I would definitely shop with Do without being pushy. He really went the extra mile to help us find the right car for us and as quickly as possible. I would definitely shop with Don Miller Subaru and work with Ryan again! More

Kevin goes out of his way to assist with scheduling and make sure all my questions are answered. I have always been happy with the service. make sure all my questions are answered. I have always been happy with the service. More