Back

Don Vance Ford

Marshfield, MO

4.6
147 Reviews

14897 Hwy. 38 W.

Marshfield, MO

65706

Directions

By Type

Showing 147 reviews

November 02, 2026

As long as I receive excellent service, I will continue to return to Don Vance Ford. I have been pleased with their service for 13 years. More

by davphil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 02, 2026 -

Don Vance Ford responded

After 13 years, your continued support means a great deal to our team. We’re happy the service on your Ford Explorer has consistently met your expectations. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

October 31, 2026

Very professional. Kept me informed what my truck needed. Fixed truck really fast. Had part in stock. More

by Slacker6366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Oct 31, 2026 -

Don Vance Ford responded

We're glad you received clear updates about your Ford F150’s needs and prompt repairs with the needed part in stock. Thank you for the five star rating! Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

October 15, 2026

We found a great vehicle but experienced extremely poor service after the sale. We drove 70 miles one way to look at the vehicle and eventually made the purchase after the dance with the unseen sales manag More

by jtharper332
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Unknown
Oct 19, 2026 -

Don Vance Ford responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Andrea Vance andrea.vance@donvanceautogroup.com 417-859-4600

October 14, 2026

This dealership has always taken care of me and my family. My overall experience is always been good. Overall this is the one dealership I do trust. More

by Cory Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota. Alicia, Taylor
Oct 14, 2026 -

Don Vance Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

October 11, 2026

My truck was well taken care of. It was quick and professional. Thanks again Don Vance. More

by G.atkinson92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor G/W
Oct 11, 2026 -

Don Vance Ford responded

Your mention of the swift, expert service on your Nissan pickup truck highlights the standards we strive for. Knowing you felt in capable hands and appreciated our efficiency means a lot to our service department. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

October 02, 2026

I was given 3 yr warranty on new transmission went bad after one year took over two months to get replaced. Very disappointed with Don Vance Ford and Ford Motor Co More

by las624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dakota
Oct 05, 2026 -

Don Vance Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Andrea Vance andrea.vance@donvanceautogroup.com 417-859-4600

October 01, 2026

From the time I walked into Don Vance Ford in Marshfield all personnel I spoke with were pleasant and professional. My sales representative, my service representative, and the parts person have all been ver More

by Chask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe
Oct 01, 2026 -

Don Vance Ford responded

Our team enjoyed being part of the service experience on your Ford F-150. Your praise of our staff’s professionalism and attentiveness means a lot to us. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

September 29, 2026

Top notch friendly service! Clint answered all my questions and everything was taken care of efficiently. Have been a repeat customer for many years! More

by racole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint, Dakota, Lucas, Elisha
Sep 30, 2026 -

Don Vance Ford responded

Knowing that our friendly, efficient service met your expectations is rewarding. We’re glad our service associate could answer all your questions and keep everything on track for your Ford E350 Super Duty. Hearing that you’ve been a repeat customer for many years means a great deal to our team. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

September 28, 2026

Got me in and out quickly minimizing downtime. Resolved the recall and got me back on the road. More

by Mark.messick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 28, 2026 -

Don Vance Ford responded

Knowing that minimizing your downtime and resolving the recall quickly met your needs is rewarding. Our team is pleased we could get your Ford F-150 Hybrid back on the road promptly. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

September 28, 2026

I have bought Ford here since 1995, the service has kept me here! I have two Ford Edges and am very disappointed they are no longer available! More

by Wquarryguy100
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Vance, Mark in sales, Clint in service and Taylor in service.
Sep 29, 2026 -

Don Vance Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Don Vance Ford. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

1
...