Don Vance Ford
Marshfield, MO
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We found a great vehicle but experienced extremely poor service after the sale. We drove 70 miles one way to look at the vehicle and eventually made the purchase after the dance with the unseen sales manag service after the sale. We drove 70 miles one way to look at the vehicle and eventually made the purchase after the dance with the unseen sales manager. When we tried to license the vehicle we discovered we had the incorrect inspection information. After two days of phone promises, we eventually reached a person who was willing to discuss our issue and we were told to “just drop by” to get the corrected paperwork. Finally after blaming everyone else our actual sales person called to tell us to get the paperwork resolved locally and submit the correct paperwork via email for reimbursement. The corrected paperwork was submitted as instructed on September 11, 2026. To date, no response from Don Vance Ford. Needless to say, we are one and done with this dealer and do not recommend them for your next purchase. More
This dealership has always taken care of me and my family. My overall experience is always been good. Overall this is the one dealership I do trust. family. My overall experience is always been good. Overall this is the one dealership I do trust. More
I was given 3 yr warranty on new transmission went bad after one year took over two months to get replaced. Very disappointed with Don Vance Ford and Ford Motor Co after one year took over two months to get replaced. Very disappointed with Don Vance Ford and Ford Motor Co More
From the time I walked into Don Vance Ford in Marshfield all personnel I spoke with were pleasant and professional. My sales representative, my service representative, and the parts person have all been ver all personnel I spoke with were pleasant and professional. My sales representative, my service representative, and the parts person have all been very helpful and listened to my requests. They were all efficient and went above and beyond my expectations! More
Top notch friendly service! Clint answered all my questions and everything was taken care of efficiently. Have been a repeat customer for many years! Clint answered all my questions and everything was taken care of efficiently. Have been a repeat customer for many years! More
I have bought Ford here since 1995, the service has kept me here! I have two Ford Edges and am very disappointed they are no longer available! me here! I have two Ford Edges and am very disappointed they are no longer available! More
