Don Vance Ford

Quickest and most efficient financial process I've ever had. Salesman Dennis was great too! had. Salesman Dennis was great too! More

We were able to get our vehicle in quickly. Service Dept takes good care of our vehicles. Service Dept takes good care of our vehicles. More

I have been with Don Vance Ford for many years and most of the time I am happy with the service of the time I am happy with the service More

I had a great encounter with all the salesman, very nice and polite. Love my Jeep! and polite. Love my Jeep! More

Don Vance Ford has been my service department for MANY years. I appreciate the friendliness, honesty & quality of work. They take care of me & my vehicle. I wouldn't go anywhere else! years. I appreciate the friendliness, honesty & quality of work. They take care of me & my vehicle. I wouldn't go anywhere else! More

I was concerned about my cars alignment because I’ve had to drive through a lot of road construction and the aftermath of flooding rains. They got me in promptly and made the necessary adjustments. The wa to drive through a lot of road construction and the aftermath of flooding rains. They got me in promptly and made the necessary adjustments. The waiting room is always clean and comfortable. I was just making good progress in my reading when they came to let me know my car was ready. More

Very poor customer service. They just want to sell a car and not take care of the customer after they get your money. I would not recommend this dealership. They just want to sell a car and not take care of the customer after they get your money. I would not recommend this dealership. More

Jessie our salesman, was very knowledgeable and very polite. He answered all of our questions. Amy in the finance department was awesome. She knew everything and did not leave us with any concerns. polite. He answered all of our questions. Amy in the finance department was awesome. She knew everything and did not leave us with any concerns. More

Well, thanks to Dan Vance service my one and a half year-old tires tread is bad and the warranty is voided because they overinflated my tires on the past tire rotation services I have had. I knew bette year-old tires tread is bad and the warranty is voided because they overinflated my tires on the past tire rotation services I have had. I knew better than to take my vehicle back to Dan Vance, but I chose convenience over priority. Never ever again will we return to Don Vance service or to even buy a vehicle because of the service issues I have had since purchased my explorer in 2020. I know I’m not the only one, but I can personally say I am not a fan of the service advisor as they do not communicate with you throughout the service. Zero stars if I could. More

David Crall was a great salesman. Found our truck online & did everything over the phone. Drove 4 hrs to pick the truck up. All the paperwork was done & ready to sign. Found a smal Found our truck online & did everything over the phone. Drove 4 hrs to pick the truck up. All the paperwork was done & ready to sign. Found a small dent & the service manager had it fixed in record time. Wouldn't hesitate to do business again with them in the future. More