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Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

4.4
539 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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10300 York Rd

Cockeysville, MD

21030

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Showing 539 reviews

September 26, 2025

Bought my jeep at Don whites and /he salesman, Rob, was patient, knowledgeable and helpful. James in customer service is always helpful and tells my issues in detail so I understand. More

by Mollisouris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Johnson
September 26, 2025

They are always friendly and efficient when I take my vehicle in. Service is always speedy and I never end up waiting too long. More

by aaron
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan
September 26, 2025

I value and appreciate the service center at Don Whites especially my Service Rep James as he understands and knows how important and special my Challenger is to me and that it is maintained correctly and More

by Prodj66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Johnson
September 26, 2025

Excellent service. Friendly service advisor! I recommend everyone to this location for buying and service! More

by JS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Johnson
September 25, 2025

Fast friendly clean honest just a great a dealership. All my cars were bought here More

by ross
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Allan schwartzman
September 24, 2025

I have used this dealership to repair big ticket items on my 2019 Ram. 118k miles and still going strong. Quick schedule. Quick repair work. Not terrible on dealer pricing. More

by Michael DeLuca
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Derek
September 24, 2025

Friendly staff. Service is prompt. I feel like they are thorough and efficient. Would recommend. More

by D
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Jester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Franklin-Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Bonaventura, Marques Wilson, Stephen Brown
September 23, 2025

Always very helpful. Appointments are always on time and efficient. Customer service is above and beyond helpful! More

by mrozmeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Franklin-Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Bonaventura, Marques Wilson, Stephen Brown
September 23, 2025

I left my car for service, my advisor never called me I had to keep checking on her. Cold abrupt customer service, I seemed to be a bother. More

by juju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 23, 2025 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to learn more so we can address your concerns. Since we are unable to identify you from this review, could you please provide us with your contact information or reach out directly to our Service Manager, Stan Carder, at 410-666-9600? We look forward to the opportunity to make this right.

September 23, 2025

At this time I couldn't recommend against using the service department any more strongly! Had my truck for a month and a half, charged $3k and still didn't fix the issue. As a matter of fact I am havi More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanley Carder
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