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Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

4.5
360 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
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10300 York Rd

Cockeysville, MD

21030

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Showing 360 reviews

May 10, 2023

Rob Marsteller (our salesman) is outstanding and deserves the highest rating possible. He is extremely knowledgeable, honest, helpful, approachable, and friendly. We are and will continue to be repeat custom More

by Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken in Finance
May 04, 2023

I was not in the market for a new car but was forced into it when my car was totaled. Kaleb, Justin and the rest of the team at Don Whites were so patient with me and helped me pick the best car for me and w More

by RAM Girl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Taylor, Kaleb Narlee
April 26, 2023

The GM Buddy made things super easy for me. Him and my salesman Myles tracked down the exact Jeep I was looking for and brought it here for me. They got all the paperwork done ahead of time b More

by cj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buddy
April 20, 2023

Great service, clean new facility, friendly informative service agents, free shuttle service, timely repair. What's not to love? More

by proharp18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Johnson
April 10, 2023

I could not say enough positive things about Don Whites of Timonium! I bought my car back in December and come April it was time for my first oil change. They were incredibly helpful from the start and mad More

by maddysebelist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Apr 14, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Maddie, thank you for leaving your review. I know Rob enjoyed putting you behind the wheel of that Compass and we appreciate your relying on Don Whites for your vehicle needs :) Enjoy that Lifetime of Complimentary Oil Changed, Tire Rotations and Car Washes! Ian Deveroux Internet Director www.donwhites.com ian@donwhites.com

April 04, 2023

The entire buying process was smooth and easy. Everyone was very friendly and knowledgeable. I didn’t feel pressured and would definitely recommend. More

by cscooper79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Sloat
Apr 07, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I cannot thank you enough for your wonderful review of Don White's Timonium Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

March 31, 2023

The whole entire experience was amazing. The service rep went out of his way to go the extra mile and everyone there was incredibly pleasant. You all are a breath of fresh air compared to More

by jsallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 21, 2023

I stopped-by on Saturday to schedule a service, but they were able to provide the service immediately. This saved me a great deal of time. More

by Trader BT
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 19, 2023

Staff took time to explain the details of my financing situation to me. I was not in an ideal situation and they were pretty patient with me and wanted to help. Left with a car that I am quite happy with More

by ThanksDWhites
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marstellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack white
Mar 22, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

March 16, 2023

Great place for your vehicle purchase! These guys are a well organized team with a excellent easy buying experience! I would definitely buy more vehicles from them! You should too! More

by e24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh harle, Barnett January, Kevin Bonovich, Samaria Gryce, Michael Resnick
Mar 21, 2023 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Don White's Timonium Chrysler Dodge Jeep Ram would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

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