Don White's Timonium Chrysler Dodge Jeep Ram

James provides excellent service! James informs me of exactly what my car needs at a given mileage; he calls multiple times to let me know precisely when my vehicle is ready for pick u James informs me of exactly what my car needs at a given mileage; he calls multiple times to let me know precisely when my vehicle is ready for pick up. He understands and explains any recall items and he treats me as a valued customer. My husband has 15 years of experience with James and I only one but I look forward to many more. Ralph LeBlanc More

Patrick Hennessy Patrick has always been very curtious with my husband and I. He explains everything in a person to person tale. As busy as he is he does keep people u Patrick has always been very curtious with my husband and I. He explains everything in a person to person tale. As busy as he is he does keep people updated on there vehicle. More

Service Dept. is great I have been going to Don White Timonium for service on my 2006 Dodge Grand Caravan for some time now. My service tech agent is James Johnson. I have I have been going to Don White Timonium for service on my 2006 Dodge Grand Caravan for some time now. My service tech agent is James Johnson. I have known him for some twelve years or more now and feel confident that he has my best interests at heart when he recommends service. I bypass any number of mechanics and garages to get to Don White's, but happily do so knowing that James will not steer me wrong. It is wonderful to be able to trust someone to fix your car right the first time! More

Best Communication One of the frustrating things about car service is the often lack of communication. Your car will be ready at....and then you call and you can't reach One of the frustrating things about car service is the often lack of communication. Your car will be ready at....and then you call and you can't reach your service advisor, and you leave a message, and you wait.... However, This was not the case with Don White. The service advisor, Joy, was just that: a real joy. She called me to go over the service (I had done a night drop-off), she called me with an update, she called me with a solution to a problem....all in a timely manner, and always pleasant and polite. She made what could have been a very frustrating experience one that was smooth and easy. Good job. More

Thanks James Johnson for all your help Excellent service, clean environment, friendly and knowledgeable workers. Everyone is so friendly and polite. So glad I bought my car from your deal Excellent service, clean environment, friendly and knowledgeable workers. Everyone is so friendly and polite. So glad I bought my car from your dealership. Thank you for the excellent service😀😀👏👏 More

Thank you! A big "thank you" to both Kevin Carroll and James Price from the service department for taking such good care of us. You both were great and helping u A big "thank you" to both Kevin Carroll and James Price from the service department for taking such good care of us. You both were great and helping us resolve the many issues we had with our mini van. More

Recall 2016 "Parking Barke" This is my 2nd Jeep Grand Cherokee I purchased ( I am on #4) from Don White's over the years and I am very pleased with sales and service. Patrick He This is my 2nd Jeep Grand Cherokee I purchased ( I am on #4) from Don White's over the years and I am very pleased with sales and service. Patrick Hennessy and Keenan were excellent in taking care of my "recall" issue. I will definitely take my Jeep there for service again. More

Nick was highly knowledgeable in all of the vehicles. His personality created a very friendly atmosphere; which ultimately led us to purchase a brand new vehicle. personality created a very friendly atmosphere; which ultimately led us to purchase a brand new vehicle. More

Great Experience. Clean, neat dealership. My salesperson, Trevor Roy, was very nice, polite, and worked with me to get the best deal I could get. Everything worked out just fine. My salesperson, Trevor Roy, was very nice, polite, and worked with me to get the best deal I could get. Everything worked out just fine. More

Good Jeep Dealer in town The sales person Jason Price was very patient when we were test driving and asking about the details about the car. The sale price for the car was goo The sales person Jason Price was very patient when we were test driving and asking about the details about the car. The sale price for the car was good as well when comparing with other dealers we contact with. Highly recommended! More