Back

Don White's Timonium Chrysler Dodge Jeep Ram

Cockeysville, MD

4.5
545 Reviews
All vehicles purchased from Don White's comes with complimentary LIFETIME Oil Changes, Tire Rotations, Car Washes, Engine Guarantee and Rewards Program. All part of the Don White's Difference.
Contact Dealership

10300 York Rd

Cockeysville, MD

21030

Directions

By Type

Showing 545 reviews

May 29, 2021

Van is 7 years old and required extensive work to the tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for More

by awning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Jun 04, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

Jun 04, 2021 -

awning responded

I have already talked to the service advisor about the issues! Unfortunately this is a handicap van and my son's only transportation outside the home. So getting the van in to the dealership and dropping if off and getting a ride home, etc., etc. is a logistical problem.

April 29, 2021

Trevor and finance manager Ken was very welcoming and patient they worked hard to get me exactly what I wanted. I was in and out within an hour. More

by bless441
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Hill
May 04, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

May 05, 2021 -

bless441 responded

You are always welcomed

April 21, 2021

Sales person Brandon Ross, was easing going and I enjoyed talking to and dealing with, didnt feel pressured. Finance Manager Ken Sloat was freindly, explained everything clearly and quickley to finalize sa More

by tybalt30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ross- Used Car Sales Department 5 Stars
Apr 23, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

April 12, 2021

Customer service was top notch and Barnett was a wonderful saleman. Highly recommend! They have also agreed to fix any issues we have had. 5 stars More

by Soupermanjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve who is the Sales Manager , Barnett January
Apr 14, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

March 20, 2021

I liked the quick responsiveness and transparency in communication of information. I was able to get all the information I needed to get a fair deal so that my transaction at the dealership was seamless More

by leslie0702
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ian Deveroux
Mar 24, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

March 16, 2021

Everyone was friendly and did not pressure me. I felt comfortable and after the purchase they took time to show me the features of my new truck. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Gonzalez, Samaria Gryce
Mar 18, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

March 15, 2021

Very simple buying process, every employee we met along the way was engaged in the process, helpful, and knowledgable. There were no unrealistic expectations, the vehicle and sales process presented was ex More

by Mike H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Rainey, Barnett January
Mar 18, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

March 12, 2021

Was in and out very quickly and my Rep. Allan Schwartzman was friendly and kept me informed during the process. No issues and I was on my way!!! More

by coachdaley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
Mar 18, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

March 08, 2021

Don White’s has always been great and easy to work with! I actually purchased my Jeep at another dealership, but have had nothing but issues with the other dealership ever since. I decided that for my first More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rivenbark
Mar 11, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

March 04, 2021

Jessica regularly updated me via text, which prevented me from having to call and possibly wait on hold. Very attentive to detail and competitive pricing. More

by wwwjeep82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
Mar 09, 2021 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

...
29
...