Don White's Timonium Chrysler Dodge Jeep Ram

Don White service department is OUTSTANDING. I have a modified van for my wheelchair and they always get me out in a VERY timely manner. This is my third van I have had from them and the service departm modified van for my wheelchair and they always get me out in a VERY timely manner. This is my third van I have had from them and the service department is the major reason why I keep going back for sales!!! James is particularly helpful and I make my appointments when he is working. More

The service was awesome. Had been thinking of doing a trade in from my '05 grand cherokee to the new '11. So far so great. Derrick Finch was very Knowledgeable about the vehicle along with the sales mana trade in from my '05 grand cherokee to the new '11. So far so great. Derrick Finch was very Knowledgeable about the vehicle along with the sales manager for the night they worked well together to accomadate my needs(financially)like a real team! I was very unsure & skeptical about trading in my Jeep for another Jeep, but i did with Absolutely No Regrets. Don Whites just made my decision alot easier!!! *the only drawback the restrooms need major Upgrade. More

Very friendly and professional dealership. I was put in contact with the dealer through an internet buying service from my insurance company; I made email contact at midnight on Friday and was called befor contact with the dealer through an internet buying service from my insurance company; I made email contact at midnight on Friday and was called before 9:30am on Saturday, and I had a new vehicle that afternoon. Good stock/selection, and they beat my bank's financing rate. They respected what I was willing to pay and found a match that almost met all of my preferences. Like every other dealer I've worked with in the past, I sacrificed on my trade-in value for the simplicity of not having to find a third-party buyer (which is my fault, as I probably could have had all of the options I wanted had I gotten a bit more of a down-payment with my trade-in). Overall, a good experience, and I would use this dealer again even though I drove 35 miles (past 4-5 other dealerships) to get there. More

Very responsive - we filled out an inquiry online and got a call back with in minutes. They were easy to deal with. We had shopped at another place much closer to home so we had some prices for exactly what a call back with in minutes. They were easy to deal with. We had shopped at another place much closer to home so we had some prices for exactly what we wanted, but we got a Great price from them on a truck with even more options than we had originally wanted/priced!! Made the experience whole buying experience enjoyable, quick and easy. More

Bob and James were so helpful to me. Everything was explained to me in detail. I wanted a few things checked out on my van and it was done during my scheduled maintence. I have found all of my interact explained to me in detail. I wanted a few things checked out on my van and it was done during my scheduled maintence. I have found all of my interactions with this business to be fair, reasonable and friendly. I am so pleased with my decision to buy a vehicle from here because the service department is so great! Thanks! More

I had the most wonderful experience buying my new car and I wanted to share this with everyone!! The guys at Don White were incredible!! They did all the research on what I wanted before I came to the dealer I wanted to share this with everyone!! The guys at Don White were incredible!! They did all the research on what I wanted before I came to the dealership. They worked out my negative equity, required a small downpayment and even got my monthly payment lowered by $100!! To top it all off, I LOVE MY CAR!!! It's exactly what I wanted and more. They really listened to what I needed and delivered!! It really was the best car buying experience I have had in a very long time:) More

Doing business with Don White's Timonium Chrysler Jeep Dodge since 2008 for new car sale and service, it's been the best experience I've had with any Car Dealer. I would and have, recommended Don White's Dodge since 2008 for new car sale and service, it's been the best experience I've had with any Car Dealer. I would and have, recommended Don White's Timonium Chrysler Jeep Dodge to friends and colleagues. More

James Johnson, Service Adviser at Don White's Timonium is always friendly, courteous, organized and helpful in addition to being extremely knowledgeable on Dodge, Chrysler and Jeep products. He follows up w always friendly, courteous, organized and helpful in addition to being extremely knowledgeable on Dodge, Chrysler and Jeep products. He follows up while the vehicle is in the shop and keeps me posted on repair and maintenance costs. He will offer options when they are available as well as having a keen sense of the time frame that my car will spend in the shop, thus saving me time and money on car rentals and lost time from work. James does a superior job compared to any other dealer I have done business with and I give him my 5-Star Rating. Thanks James and keep up the great work! Steve Steve Miller More

I have always had a pleasant experience with Service department, specifically James Johnson. My wife and I have worked with him for years and trust him completely with our many Don White purchases. We h department, specifically James Johnson. My wife and I have worked with him for years and trust him completely with our many Don White purchases. We have bought 4 cars over the last 10 years and are extremely satisfied with James in Service department. More

This dealership is great. I bought my Jeep Back in March of 2010 and ever since then they've been nothing but helpful and attentive to any needs and/or questions I've had. I put a lot of miles on my Jeep a of 2010 and ever since then they've been nothing but helpful and attentive to any needs and/or questions I've had. I put a lot of miles on my Jeep and I'm in for oil changes/service more than an average person. James is always able to offer me a same day appointment that works with my schedule, and I am very appreciative of that. The technicians take great care of my Jeep and everyone at the dealership that I've interacted with is always interested in how they can do better. As a customer, that's a great characteristic to see from a dealership you're already very impressed with. Keep up the great work! More