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Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.4
129 Reviews

129 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

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May 23, 2022

I always have a great experience in the service department at Don White’s. James is always professional and communicates with me regularly. More

by 2shelbys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
May 26, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stan Carder Service Manager scarder@donwhites.com

May 06, 2022

This was an unusual experience. I bought my used 2015 Jeep GC from Don White and also purchased a Chrysler Lifetime Warranty at the same time. With 114k miles the engine failed to w More

by drdavidgrossman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley Carder
May 11, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Stan Carder Service Manager scarder@donwhites.com

April 05, 2022

We had an outstanding service advisor, Mohmand Saeed, for a very complex repair on our Dodge Durango Citadel. He kept us informed on all stages of the work and the SUV now runs like new. He is highly profess More

by mdamewood19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohmand Saeed
Apr 08, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Stan Carder Service Manager scarder@donwhites.com

March 23, 2022

Always fast, friendly service at Don White’s The entire staff from start to finish couldn’t have been nicer. The service writer talked like we were old friends. I would highly recommend Don White’s to anyo More

by Nattyboht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for the review. Don White's appreciates your comments as we continually strive to do better! Ian Deveroux Internet Director Don White's Timonium Chrysler Dodge Jeep Ram ideveroux@donwhites.com www.donwhites.com 410-666-9600

March 04, 2022

Service writer Allan S. is friendly and professional. He kept me informed as to the progress of my vehicle service. My most recent service was an oil change, and it was comp More

by Mike P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Stan Carder Service Manager scarder@donwhites.com

February 07, 2022

The problem with my car was diagnosed quickly and the repair plan put into action directly. All the issues were addressed expertly. James Johnson is an outstanding service coordinator! Could not ask f More

by lbrando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Feb 10, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Stan Carder Service Manager scarder@donwhites.com

January 28, 2022

Always professional and thorough. I especially want to give a shout out about James Johnson. What a professional! He is so knowledgeable, talks things out and offers suggestions that are right on! Thank y More

by emilycsullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

January 24, 2022

Very Professional, finished my repair ahead of schedule and below my estimated budget. Would recommend to all my friends and family. More

by tjc691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

November 05, 2021

Service is friendly, knowledgeable and professional. James Johnson has always gone above and beyond to accommodate my schedule. More

by patwarren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Nov 05, 2021 -

patwarren responded

No issues to resolve

November 03, 2021

..... thanks for being - polite - professional and to the point!!!! I appreciate the ongoing service over the 50 years I have dealt with Don White..... from Mr. Kirk in the 70's to Mr. Williams in 2020.... C More

by Sad Volt Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Sad Volt Owner responded

..... thanks for being - polite - professional and to the point!!!! I appreciate the ongoing service over the 50 years I have dealt with Don White..... from Mr. Kirk in the 70's to Mr. Williams in 2020.... Consistent - fair - and fun purchase experience.

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