Don Wood Hyundai

I bought a car in April 2012. It is now September and I still do not have a license plate also my temporary tag expired August 1. No one would return my call though I left multiple messages. I finally got still do not have a license plate also my temporary tag expired August 1. No one would return my call though I left multiple messages. I finally got a hold of the general manager who was rude and abrupt. If you want good customer service do not buy at Don Wood Hundai. More

Previous we went to another Don Wood on East State St. And gave them the figures we could afford what we were looking for and their job was to simply sell us a car outside our funding. The next day we wen And gave them the figures we could afford what we were looking for and their job was to simply sell us a car outside our funding. The next day we went to Don Wood Hyundai, and we have never been given greater respect buy a salesman. They listened to what we had and could afford wasted no time finding us the perfect car and made the deal. Our salesman Trey was awesome and went far above and beyond to make sure we were happy with what we were shown and even called back a week later to make sure our car was exactly what we fell in love with. If we had a second chance Hyundai would have beenour first pick from the start. You can not find more honest and happy honesty from these salespeople then any other lot. That speaks volumes to me. We will happily be back every time we need a new vehicle. Thanks Trey for all your hardwork and making us feel special in the new addition to our family. Words can not speak loudly enough!!! It is not about selling a car to them it is about making the buyer happy and that enough says itself. More

I wish I’d gone to Don Wood when I bought my first new car 10 years ago. They are always polite. They’ve never forgotten I was in the waiting room. If I ever get another new car I’ll choose Don Wood agai car 10 years ago. They are always polite. They’ve never forgotten I was in the waiting room. If I ever get another new car I’ll choose Don Wood again! More

Don Wood Hyundai in Athens went above and beyond to get my motor replaced. They provided me with a rental without even having to ask. My car was finished less than a week. I am very happy and pleased with my motor replaced. They provided me with a rental without even having to ask. My car was finished less than a week. I am very happy and pleased with them! Thank you!! More

BEWARE OF THESE SCAMMERS!!!THIS DEALERSHIP SCAMMED ME BEWARE OF THESE SCAMMERS!!! THIS DEALERSHIP SCAMMED ME ON THE PURCHASE OF A 2012 CHEVY EQUINOX AND CONCEALED MAJOR ENGINE ISSUES IN ORDER TO GET TH BEWARE OF THESE SCAMMERS!!! THIS DEALERSHIP SCAMMED ME ON THE PURCHASE OF A 2012 CHEVY EQUINOX AND CONCEALED MAJOR ENGINE ISSUES IN ORDER TO GET THE SALE. NOT TO MENTION WE PAID WAY MORE THAN THE CAR WAS WORTH! THEY KNEW OUR SITUATION WAS DESPERATE AND WE NEEDED A VEHICLE THAT DAY WHICH THEY TOOK TO THEIR FULL ADVANTAGE! ONLY GOT 10 MILES DOWN THE ROAD THE DAY WE BOUGHT IT AND THE CHECK ENGINE LIGHT CAME ON AND IT WAS PULLING MULTIPLE TROUBLE CODES! THE DEALER HAD ALREADY CLOSED AT THAT POINT SO I CALLED THEM FIRST THING THE NEXT MORNING AND THEY REFUSED TO DO ANYTHING TO HELP US! THEY UNHOOKED THE BATTERY TO MAKE THE CHECK ENGINE LIGHT GO AWAY AND TO CONCEAL THE MAJOR ISSUES THE CAR WAS HAVING! CHECKED THE OIL 2 DAYS AFTER WE GOT IT BECAUSE THE MOTOR SOUNDED LIKE A DIESEL ENGINE AND WAS KNOCKING! COME TO FIND IT WAS COMPLETELY BONE DRY ON OIL! LITTLE DID I KNOW THE CAR WOULD CONTINUE TO DRINK OIL WE WERE PUTTING 4 QUARTS IN IT EVERY 1000 MILES! WE ONLY GOT TO DRIVE THE CAR FOR 4500 MILES AND GOT THE OIL CHANGED ONE TIME AS SPECIFIED BY MANUFACTURER. OVER THE COURSE OF THE 4500 MILES WE PUT OVER 30 QUARTS OF OIL IN IT! THEN FINALLY IT HAD CONSUMED SO MUCH OIL THAT THE TIMING CHAIN JUMPED TIME AND RUINED THE ENTIRE MOTOR. DON WOOD TOLD ME I HAD TO PURCHASE A SERVICE CONTRACT THRU WYNNS PLUS OR I WOULDN'T BE ELIGIBLE FOR FINANCING WHEN THE MOTOR FAILED COMPLETEY I THOUGHT THIS SERVICE CONTRACT THEY MADE ME GET AND COST ME ALMOST $1800 MORE WOULD PAY FOR THE FAILURE BUT NOPE AFTER A MONTH OF GOING BACK AND FORTH THEY REFUSED TO PAY FOR THE MOTOR REPLACEMENT! $6000 IT COST ME TO REPLACE THE ENGINE AND NOW IT STILL NEEDS ANOTHER $1300 IN WORK (our payoff is still $7500 and its not even worth $3k now) OUR LOCAL DEALERSHIP SERVICE MANAGER SAID THE MOTOR HAD ALREADY ENDURED SIGNIFICANT DAMAGE WHEN I TOOK IT IN 2 DAYS AFTER I PURCHASED IT FROM DON WOOD! WHICH AGAIN PROVED THEY SOLD ME A VEHICLE AND CONCEALED THE ENGINE PROBLEMS! I AM NOW WORKING WITH A DEALERSHIP FRAUD LAWYER DON WOOD WILL PAY FOR THEIR SCAMMING FRAUDULENT WAYS! More

30,000 mile Service checkup I was able to make an appointment online and was e-mailed once the vehicle was finished. Service was great, thank you for your time. I was able to make an appointment online and was e-mailed once the vehicle was finished. Service was great, thank you for your time. More

Black Book Used Car Valuation Is A Scam! This dealership uses the "Black Book" to value your used car trade. This book is a direct reflection of the LOWEST amount given for your particular ma This dealership uses the "Black Book" to value your used car trade. This book is a direct reflection of the LOWEST amount given for your particular make/model of car at recent automobile auction. Don Wood's evaluation seemingly does not take into account the mileage, condition, or options of your vehicle. This gives a serious undervaluation of your trade. To add to this insult, it appears that the SELLING price of their used cars are valued not by the "Black Book," but by some of the other higher valuation methods such as Kelly and Edmunds. Be very careful when attempting to trade your vehicle here. High profit seems to be the goal of this dealership. More

Don Wood Hyundai Stinks! BEWARE! RUN to another dealer! They owe me $200 and said they would "Mail me a check"! Yea, right! Not only do they owe me $200, they sold me a car that was leaking on my driveway t They owe me $200 and said they would "Mail me a check"! Yea, right! Not only do they owe me $200, they sold me a car that was leaking on my driveway the next day and the dash is lit up like a Christmas tree with WARNING LIGHTS! Ugh! Bad catalytic converter and a $1200 repair for me! Paid them $5k for the car, they owe me another $200 they won't send, and now I am stuck with a car that needs $1200 worth of work. Nice job Don Wood Hyundai! Regarding their service department. I was told by the manager that they don't have enough service techs and they basically rush the used cars through a check and hope for the best! IS THIS REALLY HOW YOU SHOULD DO BUSINESS??? BUYER BEWARE! GO to another dealership! ANY DEALER BUT THIS ONE! More

2018 Hyundai Sonata Don Wood stopped by for some reason and had a meeting upstairs. That delayed my purchase a little bit, but Chris Ford made it happen with as much spee Don Wood stopped by for some reason and had a meeting upstairs. That delayed my purchase a little bit, but Chris Ford made it happen with as much speed and ease as the situation allowed. More

Happy experience We bought a new and quite rare 2018 Hyundai Elantra 6SP MT. My wife traveled little over an hour and a half to give it a try to this dealership and we We bought a new and quite rare 2018 Hyundai Elantra 6SP MT. My wife traveled little over an hour and a half to give it a try to this dealership and were happy we did. The Sales Manager (Philip Coffman) was great and to deal with and offered us a great price on the car. He even checked quite a few Hyundai dealerships around the area (WV) for price comparison so I consider them very honest. More