Don Wood Toyota

Very Happy with Vehicle and Honesty Mike was an honest, upfront guy and I was a very happy customer when I left. Buying a used car is one of those activities that stresses me out to no Mike was an honest, upfront guy and I was a very happy customer when I left. Buying a used car is one of those activities that stresses me out to no end. I hate the games and haggling and there was a little bit of that and I was afraid I was going to be unhappy either way -- give in and feel cheated, or leave without the car I had fallen in love with. In the end it turned out well because Mike's honesty about a few faults in the vehicle and his willingness to take the price down because of them was the deciding factor for me. I have all ready told several people about the great experience and I will comfortable going there again when I need another vehicle. More

Great experience, Quick, informative, and easy! I purchased the 2015 Toyota Corolla and love it. Mr. Crook did a great job helping us find the right car for us. Thank you! I purchased the 2015 Toyota Corolla and love it. Mr. Crook did a great job helping us find the right car for us. Thank you! More

Steve was very nice and very helpful. I recommmend this dealer because the price was very reasonable. You don't give too high of the price. We did not have to worry about the price too m I recommmend this dealer because the price was very reasonable. You don't give too high of the price. We did not have to worry about the price too much. This was the main reason why we like the dealer. Also, we did not feel any pressure when we made our deals More

From start to finish, and even now, I have been treated as a friend. Erik Reardon has been, and still is honest, and pleasant to work with. He has greated me warmly every time he has seen me in Don Wood. as a friend. Erik Reardon has been, and still is honest, and pleasant to work with. He has greated me warmly every time he has seen me in Don Wood. Before I stepped foot onto the Don Wood Toyota Dealership, I was avoided and mistreated when I was on another lot down the street. Erik took great care of my concerns from the beginning. He was pleasant, honest, and knowledgable. He still answers my questions when I come in. I have received follow up letters, thank you's, and review site information by mail. Erik and Don Wood certainly do have a care for my happiness. More

No pressure dealer..helped a lot with particulars. I leased instead of buying and I am happy with the terms. Eric and his associates worked for hours with me. leased instead of buying and I am happy with the terms. Eric and his associates worked for hours with me. More

found vehicle online (sight was very informative with pictures)and traveled 2.5 hours to reach dealership-was very pleased with service, Erik was an excellent salesman, showed us the vehicle we had viewe pictures)and traveled 2.5 hours to reach dealership-was very pleased with service, Erik was an excellent salesman, showed us the vehicle we had viewed online and went to other lot and brought us a newer model to see-we bought the newer, more expensive one and are extremely satisfied-would travel to this location again even though there are many Toyota dealers closer-finance department was also very helpful, finding us a lower rate than our local bank had already approved us for More

I am a college student without much income or knowledge of the car business. I was more than a little nervous when I went to the dealership. When I got there I was met by the nicest salesman who answered of the car business. I was more than a little nervous when I went to the dealership. When I got there I was met by the nicest salesman who answered all of my questions and even suggested some things that I hadn't thought of. The only thing I knew for sure when I got there was that my car had just died. The salesman helped me figure out a way for me to get into a car for my internships, and I also have a car that is under warranty for the entire time that I am paying for it. Scion gave me $1,000 toward my downpayment because I'm in Grad School. I got into a new Scion xD lease for a payment that even my father approved of. My father has always been the one to get our cars for the family.) Even better, the xD came with 2 years of free maintenance. I went into the dealership expecting to leave empty handed, or with a used car that my dad would have to co sign for. I left with the greatest gift ever. A new car for me and confidence that I had made the right decision. Thank you Don Wood Scion. Thank you Chris. Thank you Jean. More

I stopped there twice, once to look at a new Scion tc that was sitting outside. No one came out of the dealership, but I was okay with that in that I was just looking. A week or two laterI decided to mak that was sitting outside. No one came out of the dealership, but I was okay with that in that I was just looking. A week or two laterI decided to make the buy, and went to the dealership on a cold, snowy day, stood in the dealership for 15 minutes, looked at literature on the scion, looked at the colors available, went to the bathroom, etc, and but none of the salesman left their cubicles. Maybe they were so engrossed in their computers they did not see me, but I drove up out front in my 2005 tc, and was in the "sales area" the whole time. Later in the day I sent them an email expressing my frustration at not getting any assistance, but said I wanted to talk about the new tc parked out front, although I had reservations about working with such a lazy bunch. I guess that scared them because I never heard from anyone. Anyway, I left and went to Columbus to Scion West, where I had a great experience with Craig Wadding. My conclusion was that if they were not interested enough at Don Wood to sell me a car, they would not be interested in helping me after the sale, if I should need help. More

My contact Information : Michael Salsbury 613-389- 3331 My contact Information : Michael Salsbury 613-389- 3331 I bought a atv from Don Wood Polaris / Toyota in OHIO Don Wood Polaris 1 Townsend Place, My contact Information : Michael Salsbury 613-389- 3331 I bought a atv from Don Wood Polaris / Toyota in OHIO Don Wood Polaris 1 Townsend Place, Athens OH 45701 Local: 740-593-6641 Toll Free: 888-284-8219 Fax: 740-589-3651 Email: dwpolaris@donwood.com ATV WAS DIAGNOSED AT TWO REPAIR SHOPS AND BOTH DETERMINED IT WAS the CAMSHAFT THAT NEEDED REPLACING AND THE CARBURETOR NEEDED REBUILT. Ebay Item number: 200390388700 but it came with a worn out camshaft bad carburetor and burnt out headlights. ( $1123.80 in damage) On the Ebay ad it said " Mechanically sound " I also asked Scott the service manager and Allen the sales person before I bought and asked if machine has any problems. They both said " no it runs fine and their shop checks everything out before they sell atvs " I received atv and it did not work from the minute I received it off the shipping pallet. There is not 1 mile more on the odometer than as shown on the ebay listing from seller Don Wood because I could not use it. There was 3 problems one it would not idle and would stall and two it had no speed over 18 mph and no take off power ( would not spin the tires on gravel even) I contacted seller and he said take it to a shop. The shop fix problem one and it was the carburetor. The next was a bad camshaft The last is burnt out headlights The second problem ( undetermined yet ) the seller said " You bought as is but we can give you a extra $100 dollars to end this" . I said no as I do not know if it will cost more than $100 to fix. He stated "thats all we are going to pay and thats it." My local repair shop here then traced the second problem. It was a camshaft that was very badly worn out . My local repair shop said " there was extensive long term wear on the camshaft and that there was now way any dealer would not have known it had problems as it was backfiring thought the carburetor and the the lifters were making a bad engine sound because the camshaft was worn out" . My repair center said it is obvious they new it was a bad atv and just unloaded it on you. I told Don Wood I do not expect a 6 month warranty but do expect it to run fine as he stated on the ebay listing and his word. When I first bought the atv I paid by Visa and sent them my ID ( drivers license and social insurance number ) and they registered it in my name. Then Don Wood phoned and said " we can not ship it to you being paid by Visa we have to have a certified check so you can not dispute the Visa charge because then they would be out the money " I thought this was odd but I just agreed and then I got them to let me pay by paypal and they credited my visa back and I paid by paypal . Now I know why they did not want to let me pay by Visa because it would have been easy for me to dispute the charge and Don Wood knew the atv was damage so they wanted to make sure I could not go back on them. I think its a shame a Dealer would scam people like this because they have a repair shop with train mechanics they obviously knew there was something wrong with this atv. I talked to another person who bought a atv from them on ebay and he caught them in a lie by checking his atv warranty repair history and Don Wood put some parts on it trying to fix the problem but they sold it broke to another ebay buyer. I have all emails as most of the conversation was through email. What I am claiming is for is the amount it will cost so the atv will run $1123.80 More