
Don's Ford
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 282 reviews
All the advisor are great! ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient ! I will not go anywhere else for service!! Pick up and delivery service was super easy and convenient More
service was good this time very satisfied things done on time david kept us informed thank you time david kept us informed thank you More
everyone did their job communication was good facility is modern and clean. would recommend to others is modern and clean. would recommend to others More
Dave the service person was excellent. He scheduled a time convenient for me, was knowledgeable, courteous and flexible. He scheduled a time convenient for me, was knowledgeable, courteous and flexible. More
Pick up and delivery service is so helpful to us. also the text messages were very helpful.to keep us up to date also the text messages were very helpful.to keep us up to date More
I bought my car in July 2024 and I'm still waiting for them to fix side mirrors as promised and fix TPMS light that came on with in 10 mins of sale! I understand part had to be ordered but really? I live them to fix side mirrors as promised and fix TPMS light that came on with in 10 mins of sale! I understand part had to be ordered but really? I live about 50 miles away from dealership so not like i could stop in and keep bugging them!! If I had to do over it wouldn't of bought my used 12k car from them! More
Every one was helpful and everything was fixed in a timely manner. All work was explained well. timely manner. All work was explained well. More
Very effective in helping to sort complexities of truck systems. Jim is a real pro making the entire process enjoyable. systems. Jim is a real pro making the entire process enjoyable. More
Long wait, good service, did not do entire check based on the paper for oil change so now I still need to go somewhere else to check things after they find new everything was fine because they didn’t check e the paper for oil change so now I still need to go somewhere else to check things after they find new everything was fine because they didn’t check everything. They’re very pleasant though. More
For over 20 years I have been buying and servicing vehicles at Dons Ford and would highly recommend them to anyone . vehicles at Dons Ford and would highly recommend them to anyone . More