Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Don's Ford
Utica, NY
273 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 21, 2024
Service was great.
Got me right in for an inspection and everything was handled so professionally
More
by DIANNENASSAR
Verified Customer
Verified Customer
Employees Worked With
October 21, 2024
Super friendly and outgoing staff very easy to talk with
and are truly there to help you find the right vehicle for you
More
by DROBERTSGOLF13
Verified Customer
Verified Customer
Employees Worked With
October 20, 2024
Rotation done but sensor for tire location not done.
Called out wrong tire for low pressure. Tire going flat and I'm putting air in wrong tire. Fixed by Goodyear service.
(did not have tire gage so whe
More
by CRIS_TOE_FISHER
Verified Customer
Verified Customer
Employees Worked With
MATHEW HEARN
Dealership Inventory (326 Vehicles)
2025 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
2025 Ford Mustang Mach-E
new
Glacier Gray Metallic TriCoat exterior
Automatic
All-wheel Drive
Photos & Amenities
- Free Coffee
- Express Service
- Drive-In Service
- Vending Machines
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Indoor Customer Parking
- Instant Financing
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
