Don's Ford

Love my ford expedition max, however when I received it, it had an oil leak, ac didn’t work and needed a new water pump it had an oil leak, ac didn’t work and needed a new water pump More

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The customer service was good. The work on the vehicle was done well. Thank you The work on the vehicle was done well. Thank you More

Staff very friendly and professional. They completed the service needed and sent me a video message when completed They completed the service needed and sent me a video message when completed More

Excellent service and upfront on all costs for my pickup. No surprises here. Great dealer and service staff. No surprises here. Great dealer and service staff. More

Trading in my 2009 Nissan frontier for a 2019 Jeep compass latitude with 31,892 miles on it was told the payment would be 530 a month when I got the paperwork from Capital One it’s 544 a month after I compass latitude with 31,892 miles on it was told the payment would be 530 a month when I got the paperwork from Capital One it’s 544 a month after I picked it up. Noticed it was making a rattling noise in the front end called the dealership the next day to make an appointment dropped it off on Monday, March 9. They started the inspection at 9:44 AM. Finally just got a hold of somebody saying that the rack and pinion and inner tie rod and need to be replaced when I asked about a loaner they said they don’t have one and they don’t have a rental and then they parts won’t be there for two days and then I said so what you’re saying is I can’t get to work for two days. I have no way to get back for to work he said yes, not too happy. More

Solid service and workmanship Thank You! Will see you all soon. Pick up, drop off ride service you guys are great! Will see you all soon. Pick up, drop off ride service you guys are great! More

Have always been very good to me. Simple service can be long sometimes but they always try to make me feel comfortable during the wait Simple service can be long sometimes but they always try to make me feel comfortable during the wait More

Fast, quick and easy purchasing and finance! Looking forward to receiving my expedition! Thank you Looking forward to receiving my expedition! Thank you More

I think your sales department, including doing business with Scott is great. Your service department has something to be desired. If it wasn't for Scott i would not continue doing business with Don's Ford. with Scott is great. Your service department has something to be desired. If it wasn't for Scott i would not continue doing business with Don's Ford. If you would like details please feel free to call me. More