Don's Ford

Absolutely horrible. My truck sat there for nine months. The loaner vehicle they gave me was a Subaru a new one but not my pick up or a pick up. They were rude and when I My truck sat there for nine months. The loaner vehicle they gave me was a Subaru a new one but not my pick up or a pick up. They were rude and when I said, I'll never buy another Ford or one from there the answer was, we have plenty of customers not to worry. I used to have five Ford vehicles in my driveway. Now I'm no longer important. I'm not the only one with these complaints. Plenty of people are complaining. Unless it was a recall, I would never go back there and this was a recall and it took nine months nine months to get my stuff, not apologetic about it at all. More

They were very accommodating to get me in ASAP because I was way overdue on an inspection. was way overdue on an inspection. More

I was happy with my purchase of my 2925 Ranger XLT. It was in my price range and vehicle expectations. Thank you It was in my price range and vehicle expectations. Thank you More

Easy buying experience. I knew the vehicle I wanted to purchase, did not want to test drive it, and make a deal on it. They made the deal happen in a short amount of time. I knew the vehicle I wanted to purchase, did not want to test drive it, and make a deal on it. They made the deal happen in a short amount of time. More

Love my ford expedition max, however when I received it, it had an oil leak, ac didn’t work and needed a new water pump it had an oil leak, ac didn’t work and needed a new water pump More

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The customer service was good. The work on the vehicle was done well. Thank you The work on the vehicle was done well. Thank you More

Staff very friendly and professional. They completed the service needed and sent me a video message when completed They completed the service needed and sent me a video message when completed More

Excellent service and upfront on all costs for my pickup. No surprises here. Great dealer and service staff. No surprises here. Great dealer and service staff. More

Trading in my 2009 Nissan frontier for a 2019 Jeep compass latitude with 31,892 miles on it was told the payment would be 530 a month when I got the paperwork from Capital One it’s 544 a month after I compass latitude with 31,892 miles on it was told the payment would be 530 a month when I got the paperwork from Capital One it’s 544 a month after I picked it up. Noticed it was making a rattling noise in the front end called the dealership the next day to make an appointment dropped it off on Monday, March 9. They started the inspection at 9:44 AM. Finally just got a hold of somebody saying that the rack and pinion and inner tie rod and need to be replaced when I asked about a loaner they said they don’t have one and they don’t have a rental and then they parts won’t be there for two days and then I said so what you’re saying is I can’t get to work for two days. I have no way to get back for to work he said yes, not too happy. More