Don's Ford
Utica, NY
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344 Reviews of Don's Ford
Absolutely horrible. My truck sat there for nine months. The loaner vehicle they gave me was a Subaru a new one but not my pick up or a pick up. They were rude and when I My truck sat there for nine months. The loaner vehicle they gave me was a Subaru a new one but not my pick up or a pick up. They were rude and when I said, I'll never buy another Ford or one from there the answer was, we have plenty of customers not to worry. I used to have five Ford vehicles in my driveway. Now I'm no longer important. I'm not the only one with these complaints. Plenty of people are complaining. Unless it was a recall, I would never go back there and this was a recall and it took nine months nine months to get my stuff, not apologetic about it at all. More
Easy buying experience. I knew the vehicle I wanted to purchase, did not want to test drive it, and make a deal on it. They made the deal happen in a short amount of time. I knew the vehicle I wanted to purchase, did not want to test drive it, and make a deal on it. They made the deal happen in a short amount of time. More
Staff very friendly and professional. They completed the service needed and sent me a video message when completed They completed the service needed and sent me a video message when completed More

