Don's Ford

John Mazza has been great to work with in Service. Also Jim Marino in sales has been great. Also Jim Marino in sales has been great. More

Terrible customer service. Called at 8am and was told would call back shortly. No call back and went there at 4pm. Told didn’t have part in stock. Miraculously got the part Called at 8am and was told would call back shortly. No call back and went there at 4pm. Told didn’t have part in stock. Miraculously got the part at 4:30 after telling them I was not happy. Car was done by 5:30pm. Has happened to us more than once. If someone communicated this during the day would have had a better outcome. Then had to go back the next day because they forgot to tighten a bolt!! Unacceptable! More

You should not be asked to drop your car off for service at 7am and then they keep your car all day long and don’t even finish looking at it to tell you what it needs by end of day. I got excuse after excus at 7am and then they keep your car all day long and don’t even finish looking at it to tell you what it needs by end of day. I got excuse after excuse as to why they didn’t look at it in the morning. They wasted my entire day. More

The ford escape se 2020 runs great for my first vehicle thank you an im so excited of it thank you an im so excited of it More

I’ve had nothing but great service at Don’s. I am into my 4th lease and have always contacted Salesman Jim Marino to get in to a new lease. He is excellent and a credit to that dealership. I can I am into my 4th lease and have always contacted Salesman Jim Marino to get in to a new lease. He is excellent and a credit to that dealership. I can contact him anytime and he responds in a timely fashion. More

Friendly front desk personnel and a clean, comfortable waiting area. I also appreciate that they have quality coffee!! waiting area. I also appreciate that they have quality coffee!! More

Friendly, easy to work with, attentive. I bought out my lease there and they were all very helpful - plan on returning to buy my next vehicle with them. Matt was great, as was Patrick. I bought out my lease there and they were all very helpful - plan on returning to buy my next vehicle with them. Matt was great, as was Patrick. More

Wonderful experience. Everyone we came in contact with was very accommodating. The new facility was beautiful. Everyone we came in contact with was very accommodating. The new facility was beautiful. More

John goes above and beyond for his customers. Always has a smile on his face. He’s very knowledgeable and I really only like to deal with him. He’s always willing to answer my questions and solve Always has a smile on his face. He’s very knowledgeable and I really only like to deal with him. He’s always willing to answer my questions and solve problems. I don’t care for the other guy. I have no trust with the others. More

Excellent service and professional and attentive sales staff. Always pleasant and ready to meet your needs. staff. Always pleasant and ready to meet your needs. More