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Donalson Chevrolet Buick GMC
Silsbee, TX
1,635 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,636 reviews
May 31, 2025
They fixed the problem I asked them to fix and then said there was no problem and blamed me for the issue. So good work but why do that? Also the receptionist lady was very short and rude and didn’t want to there was no problem and blamed me for the issue. So good work but why do that? Also the receptionist lady was very short and rude and didn’t want to hear me explain the problems I had. More
by IAN.C.MCCLELLAN
Verified CustomerEmployees Worked With
I don’t remember
May 30, 2025
It was a wonderful experience and I would highly recommend using this dealership! We will come back for future purchases. recommend using this dealership! We will come back for future purchases. More
by ameineke
Employees Worked With
May 30, 2025
Only place I will ever buy a vehicle. The atmosphere and vehicle knowledge is unmatched. Very friendly staff always. The atmosphere and vehicle knowledge is unmatched. Very friendly staff always. More
by rayjeter752
Employees Worked With
May 30, 2025
Everyone was very professional and tentative to your needs. Was an expeditious process to include financing so did not have to spend all day to get a new truck. needs. Was an expeditious process to include financing so did not have to spend all day to get a new truck. More
by KBROWNING3
Employees Worked With
May 28, 2025
Outstanding customer service, great sales staff. clean dealership,excellent parts department will recommend to others. clean dealership,excellent parts department will recommend to others. More
by RACERDOG
May 23, 2025
⭐⭐⭐⭐⭐ I had an excellent experience buying my new GMC Yukon from Donalson! From the moment I walked in, the staff made me feel welcome and taken care of. They were professional, knowledgeable, and really Yukon from Donalson! From the moment I walked in, the staff made me feel welcome and taken care of. They were professional, knowledgeable, and really listened to what I was looking for. The entire process was smooth and stress-free. I couldn’t be happier with my new vehicle, and I highly recommend Donalson to anyone in the market for a new car. Top-notch service all around! More
by saints.fan
May 20, 2025
They were really nice and they went the extra mile to make sure I got the car I want with the down payment and monthly payments that I wanted. They were just awesome 🤩 make sure I got the car I want with the down payment and monthly payments that I wanted. They were just awesome 🤩 More
by darvonia.brooks78
May 19, 2025
Thanks to the entire team for an easy buying experience and the service team are second to none. and the service team are second to none. More
by MARION.O.LOWE
May 18, 2025
Jack is a very good salesman I had him on another car he sold me I give him a 5 sold me I give him a 5 More
by beaumcheryl5
May 18, 2025
Went in for a license plate bracket on my Cadillac CT4-V, I was out in less than 30 minutes. I was quoted one amount a week prior but bill was higher when I went to pay but they understood and quickly change I was out in less than 30 minutes. I was quoted one amount a week prior but bill was higher when I went to pay but they understood and quickly changed it to my quoted amount with no hassle! This is excellent customer service! Highly satisfied! You’re top notch! Thx, Kim More
by KJ1970KCJ
Employees Worked With
