Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chevrolet Buick GMC
Silsbee, TX
1,654 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,654 reviews
June 21, 2025
The write up for the service had be prepared before arrival and the service was done in a timely manner. arrival and the service was done in a timely manner. More
by VCHILLER
Verified CustomerEmployees Worked With
June 20, 2025
Went for oil change. Was completed very quickly and very good service. Staff was very courteous and friendly. Was completed very quickly and very good service. Staff was very courteous and friendly. More
by coy.collins54
June 19, 2025
Customer service was absolutely horrible after I signed the paperwork. Will not recommend this dealership the paperwork. Will not recommend this dealership More
by johnguillory70
Employees Worked With
June 19, 2025
Dealership was great! I brought my wife's truck to have serviced and asked if they could look at mines while I was there. They did so, and also took the time to fix the pr I brought my wife's truck to have serviced and asked if they could look at mines while I was there. They did so, and also took the time to fix the problem. More
by IMACOONASS01
June 19, 2025
Good dealing with these folks made buying so much easier than other places I have dealt with than other places I have dealt with More
by RMSMITH122164
June 17, 2025
Good dealer who provides great service. We’ve purchased 3 new and 1 used vehicles from with Charlie as our salesman. We’ve purchased 3 new and 1 used vehicles from with Charlie as our salesman. More
by Greg
Employees Worked With
June 16, 2025
The techs and team do an awesome job! I trust my entire family to come in and have any of the guys work on it! The service and parts team are the greatest around! You can trust they will I trust my entire family to come in and have any of the guys work on it! The service and parts team are the greatest around! You can trust they will do all they can to get you taken care of! More
by payne1107
June 15, 2025
I was scammed in to purchasing an extended warranty. My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry a My car has had the check engine light come on twice since purchase in February. The first time I was told it was just a one time issue not to worry about it. The second time I called and was told there is no charge to scan the vehicle as long as an issue arises.. I showed up for my appointment and had to wait 20 minutes just to be checked, once my vehicle was scanned I was told that the issue could just be it needed a computer update which would be $168. If I refuse that then I would have to pay for the scan. I was also told that my spark plugs and fuel injection needed to be taken care of. None of this is included or covered in the warranty that I was promised was a bumper to bumper warranty and will cover every issue that arose. I am disgusted by how you took advantage of me. More
by ang85
June 15, 2025
Sale manager Perry was really helpful with our problem I was having . Will be buying from Donaldson again was having . Will be buying from Donaldson again More
by douzat68
June 12, 2025
I like the way the service department runs, they get you in and out, which is important to us! in and out, which is important to us! More
by LAURADANIEL713
