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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,645 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,645 reviews

February 24, 2023

Although I've had many troubling issues with the A/C on my 2014 Silverado, I can honestly say the service dept. has been great in dealing with me. They have always been more than courteous with me. More

by unkamikec
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Greg was very easy to work with . Will definitely use Donaldson again in the future More

by LAURIEMBOWLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

The time spent was about 45 minutes for the recall service to be completed and the service person took the time to show me what was done. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2023

Very helpful, and had minor issues with the truck we bought, they brought it right back in to fix the issue and get us back on the road. Recommend buying from donalson More

by standley101112
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Taylor Newell
February 24, 2023

Very attentive, helpful. Dawne was great in helping build my Tahoe and kept me informed from ordering to time time it came in and through all the feature. More

by lbradfield0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawne Martin, Joe Isbell
February 24, 2023

I got there early for my service appointment, really didn't have to wait long. They got me ready, no problems. More

by MARYSAMP60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2023

Absolutely the easiest dealership to work with. Every word spoken was a promise kept, no pushy tactics, and there were no smoke & mirrors to be found. I have already reccomended Billy in sales to s More

by ZEEGEE66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latricia Chambliss, Billy Allen
February 19, 2023

Had my oil change & my tire rotations done. Got there at 1245 & had me on the road at 130. Super fast & the staff was super friendly too!😀 More

by SARMSTRONG99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who, sorry!
February 18, 2023

Donalson always takes care of my needs! Shout out to Jewel in the service department. She takes care of her customers like nobody else. I was in a unique situation, and she talked me throug More

by AMEESCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Jewl was very helpful and nice in servising my cady in service dept . Thank you Jewl More

by lyoungblood9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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