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Donalson Chevrolet Buick GMC
Silsbee, TX
1,654 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,654 reviews
January 29, 2025
Trade in value very low, still to this day have not received our second Key fob, no one contacts us very pour communications, i would not recommend this dealer at all. We drove for several hrs to buy t received our second Key fob, no one contacts us very pour communications, i would not recommend this dealer at all. We drove for several hrs to buy this vehicle because mainly the color & was disappointed on the whole time consuming process . More
by kruegert807
Verified CustomerEmployees Worked With
Don’t know
January 26, 2025
Jana was awesome! She got my parts ordered and got me in quick to get my suv fixed. She got my parts ordered and got me in quick to get my suv fixed. More
by Shelly Parker
Employees Worked With
January 25, 2025
Everyone was super nice and helpful. Very patient and accommodating. Will go back for sure Very patient and accommodating. Will go back for sure More
by PARROTT01
January 24, 2025
Excellent experience. was very quick and easy and everyone was professional. I will definitely be back was very quick and easy and everyone was professional. I will definitely be back More
by dms2974
Employees Worked With
January 24, 2025
I went in to have service done on my car. The item they replaced affected the oil in my car. The Oil Cooler had not been working and all my oil was dirty, brown, and had a burnt smell. When I The item they replaced affected the oil in my car. The Oil Cooler had not been working and all my oil was dirty, brown, and had a burnt smell. When I went to go get my car, they left the dirty stinky burnt oil in there. I don't understand because I thought the oil is the life blood of vehicles. Anyway, I was not pleased to find out they did not address this problem when they had a chance to change it while it was in the shop. Now, I have to make a special trip back to have that done. Other than that problem, the staff kind and efficient. More
by babbsperez4140
Employees Worked With
January 22, 2025
Everyone was so nice and helpful. Thank you all for what you do. Thanks, Helen Thank you all for what you do. Thanks, Helen More
by HELENGRAVIS
Employees Worked With
January 19, 2025
They did not rotate my tires. That’s supposed to be done with the oil change. This is like the second time they didn’t do it. That’s supposed to be done with the oil change. This is like the second time they didn’t do it. More
by SLROBY4
January 17, 2025
I left feeling i got a good deal and they've been helpful after the purchase. after the purchase. More
by r.blakeredden77
January 17, 2025
I ask three times about the second fob. Any hope of getting it. I live within 30 minutes of orginal owner. Would be glad to go pick it up if Donaldson would contact them Any hope of getting it. I live within 30 minutes of orginal owner. Would be glad to go pick it up if Donaldson would contact them More
by SELLIS4498
Employees Worked With
Brad Mahan Randy Wison
January 16, 2025
Made appointment with Janna in service dept a week ahead. Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was r Janna was waiting when I show up. Dropped off vehicle and received call within 4 hours that service was complete. Picked up vehicle and problem was repaired. Great service and great people. More
by ANDY@WHITEHEADRES.COM
Employees Worked With
