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Donalson Chevrolet Buick GMC
Silsbee, TX
1,820 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,820 reviews
December 04, 2022
My experience in Service is always top notch! I have the real MVP of a service rep. She’s the best around! Love JEWEL PAYNE! The dealership should feel blessed to have the young lady. I have the real MVP of a service rep. She’s the best around! Love JEWEL PAYNE! The dealership should feel blessed to have the young lady. More
by mepaynetx
Verified CustomerEmployees Worked With
December 02, 2022
Very pleased with the service I received this morning. My car would not start this morning. Called the dealership. They sent a wrecker to pick it up. After they compleated the repairs, they called me to l My car would not start this morning. Called the dealership. They sent a wrecker to pick it up. After they compleated the repairs, they called me to let me know and I picked it up More
by Grannapoppy
Employees Worked With
December 02, 2022
Friendly, nice very efficient and professional. The salesman was an awesome person. He got me what I wanted and wore the note needed to be. The salesman was an awesome person. He got me what I wanted and wore the note needed to be. More
by rlynn127
Employees Worked With
Other Employees :
Latricia Chambliss, Jason Ortgies, Marty Balsimo
December 02, 2022
Great service department, friendly service people. I would recommend them for all your service work. I would recommend them for all your service work. More
by Rgore
December 02, 2022
Great service, great staff, awesome maintenance crew, need work on the pricing lol, that’s enough need work on the pricing lol, that’s enough More
by DEAR4
December 02, 2022
Love the service advisors. They are all so helpful. My complaints: the tire lug nuts and key tools were just thrown in my front seat (not put where they were found) and the b They are all so helpful. My complaints: the tire lug nuts and key tools were just thrown in my front seat (not put where they were found) and the back window was not securely closed. Lastly, air pressure was not right in any of the 4 tires! More
by genecald
December 02, 2022
I spent over $700,000 on 14 new trucks, but still had to pay $1.50 for a bottle of water. Some of the requested trucks were sold further process and that caused extra work on my end. I could not believe th pay $1.50 for a bottle of water. Some of the requested trucks were sold further process and that caused extra work on my end. I could not believe that there wasn’t better customer service, support, help, and local delivery for a purchase this large. Luckily for Donalson the dealer across the road offered even worse customer experience. More
by joseph.maglothin
December 01, 2022
Service was excellent. I will continue to use this dealership. My vehicle was finished as I was told I will continue to use this dealership. My vehicle was finished as I was told More
by Grannapoppy
Employees Worked With
December 01, 2022
Excellent service department. Excellent customer service. Recommend this dealership and service department to family and friends Excellent customer service. Recommend this dealership and service department to family and friends More
by valeriehare
Employees Worked With
