Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donalson Chevrolet Buick GMC
Silsbee, TX
1,842 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX!
Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more.
At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models
It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden.
Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,842 reviews
May 31, 2026
There was a typo error in the appointment time I had reserved for oil change, tire rotation and inspections. The team in the service center hustled around and found a tech to do the job as scheduled. reserved for oil change, tire rotation and inspections. The team in the service center hustled around and found a tech to do the job as scheduled. It's appreciated because I drive 40 miles or so to this dealership. More
by garymke
Verified CustomerEmployees Worked With
Did not get the names.
May 31, 2026
Charlie was great to work with! He made the buying process smooth and easy. If you’re purchasing a new vehicle, I’d highly recommend him. He made the buying process smooth and easy. If you’re purchasing a new vehicle, I’d highly recommend him. More
by michaelhatton13
Employees Worked With
May 30, 2026
When my wife tried to schedule an appointment. They set the schedule back dated. We have yet to be called for an appointment. So the only thing i can review is the lack of service. They set the schedule back dated. We have yet to be called for an appointment. So the only thing i can review is the lack of service. More
by thawhiteknight777
May 25, 2026
Jana, Jewel, Nicole and Meagan to exceptional car of me when I arrived, it was almost like we had know one another for years. They for my truck in quickly and took care of my immediate needs on it. I was i when I arrived, it was almost like we had know one another for years. They for my truck in quickly and took care of my immediate needs on it. I was in and out in less than an hour. More
by perryj71
Employees Worked With
May 21, 2026
Everyone at the dealership service center was kind and polite. They were very prompt in servicing my 2026 Chevy Equinox. polite. They were very prompt in servicing my 2026 Chevy Equinox. More
by tomplaitdoug
May 19, 2026
Jonathon at Donalson was personable and attentive while I shopped for a new vehicle after an accident. Jonathon and the entire Donalson team were so kind and understanding. shopped for a new vehicle after an accident. Jonathon and the entire Donalson team were so kind and understanding. More
by patricianew31
Employees Worked With
Jonathon Oldbury
May 08, 2026
Nice calling and getting the price and that is what I wrote the check for. Great to deal with. A+ wrote the check for. Great to deal with. A+ More
by dantuckertrans
Employees Worked With
May 06, 2026
I was charged $20 for labor to put air in my tire, which is in itself a travesty, but I told them there was a problem with the tire and they didn’t discover the nail in the tire which was causing the proble is in itself a travesty, but I told them there was a problem with the tire and they didn’t discover the nail in the tire which was causing the problem. The nail was removed 2 days later by a tire co. Shame, shame! More
by ELIZABETHMATHEWS
Employees Worked With
May 06, 2026
Always a pleasure. Courteous and helpful staff always gets me with a smile. Service department open, honest and productive. Thanks guys Courteous and helpful staff always gets me with a smile. Service department open, honest and productive. Thanks guys More
by ebarrondrives
