Donalson Chevrolet Buick GMC
Silsbee, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Have been buying and servicing my vehicles here for almost 20 years!! From buying to service it has always been a great experience. The staff there is a joy!! I will not go anywhere else!! Jana and almost 20 years!! From buying to service it has always been a great experience. The staff there is a joy!! I will not go anywhere else!! Jana and Jewel are my girls, I love them both!! Megs is my girl, she knows how to run that service deptment like a fine tooth comb. And I have been on both sides of the dealership, Chevy and Jeep!! So, ya'll keep rock'n and rollin, you are doing a fantastic job!! More
We are still happy with the deal and no buyers remorse. Only 1400 miles so far therefore only will comment on the smooth and quiet ride. The information center and the DIC will take a lot of getting use to Only 1400 miles so far therefore only will comment on the smooth and quiet ride. The information center and the DIC will take a lot of getting use to if ever. The owners manual doesn’t always explain all operation clearly. The “if so equipped “ makes it even more confusing. At least the auto stop is easy to override . Grew up without cell phones and video games so the learning curve is very slow rising. More
Charlie was a great salesman, but when my service advisor Jana went on vacation and I had to deal with Jewel it was a nightmare. She was rude, and acted like it was a bother for me to ask questions. I droppe Jana went on vacation and I had to deal with Jewel it was a nightmare. She was rude, and acted like it was a bother for me to ask questions. I dropped my truck off the day before my appointment and it wasn’t seen the day of the appointment. When I called and asked about it she said appointments are made to get you in line to be seen and that Jana shouldn’t have booked 10 appointments that day. If she has a problem with Jana that isn’t something a customer needs to hear. Worse experience I have ever had with a service advisor. More
I was treated vrry nice and had a gfrat ti. r waiting on my car. Tbr servicr was excdllent. I will alwayd fjnh my car back gk the dealer r waiting on my car. Tbr servicr was excdllent. I will alwayd fjnh my car back gk the dealer More
My vehicle has been in a few times this year just for maintenance and a couple of repairs and Jewel at Donalson has always been such a joy. She always keeps me updated and informed. Great team! maintenance and a couple of repairs and Jewel at Donalson has always been such a joy. She always keeps me updated and informed. Great team! More
Janna was the best! ! The knowledge, friendliness and attention to detail was amazing and the best I have seen at any dealership I have dealt with and the best thing is I ! The knowledge, friendliness and attention to detail was amazing and the best I have seen at any dealership I have dealt with and the best thing is I did not purchase my vehicle from Donaldson. But with the service that I was giving the next one sure will be! The service department makes the dealership! More
We love doing business with Donaldsons. . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . . We have all our vehicles serviced there. The entire service team are great and especially Jana. We just Love her. She treats us like family . More
This is a great place for service and for sales. Janna is who I usually work with and she is outstanding. We Love her!!!!! Your salesman are great to work with with no pressure and go above and beyo Janna is who I usually work with and she is outstanding. We Love her!!!!! Your salesman are great to work with with no pressure and go above and beyond to get you what you want. More
Donalson is our only dealership that we buy our trucks from Charlie Ozan. Also the service department and service people are always great. from Charlie Ozan. Also the service department and service people are always great. More



