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Donalson Chevrolet Buick GMC

Silsbee, TX

4.8
1,639 Reviews
Welcome to the ALL NEW Donalson Chevrolet Buick GMC in Silsbee, TX! Here in the Silsbee area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet, Buick, and GMC vehicle, they know they can come to Donalson Chevrolet Buick GMC. We look forward to continuing to serve Texas drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Beaumont, Jasper and Sour Lake with sales, selection, service, financing, and much more. At Donalson Chevrolet Buick GMC, We're About More Than New Chevrolet, Buick, and GMC Models It's true that we have a variety of new and used Chevrolet Silverado 1500, Buick Encore GX, and GMC Sierra 1500, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Donalson Chevrolet Buick GMC knows that you have a lot going on, and we're here to help lessen the burden. Want to know even more about Donalson Chevrolet Buick GMC? Pay us a visit!
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1415 Hwy 96 Bypass

Silsbee, TX

77656

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Showing 1,639 reviews

April 18, 2023

Excellent salesman helped a lot and was really fun to work with, nice facility clean and free popcorn. More

by v_hall18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Newell
April 18, 2023

I was 100% satisfied with my salesman, finance, and the service dept. Everyone went out of their way to “make it happen” for me! More

by brenlight5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Mitchell, Joe Isbell
April 17, 2023

Donaldson does a good job in the Service Dept. but it just took a little longer than expected to get my car back since we couldn’t figure out what the problem was. More

by PATEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

Communication at the dealership is lacking and could be better especially in the service department. More

by Kandurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

This service department has been my favorite for the past 14 years. I wish the dealership carried the vehicle that I like because this particular service department is the absolute best I’ve ever been to an More

by scarlettbrekel@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Adams
April 16, 2023

Service provided was accurate and timely. Lady at reception as cordial and accommodating. Good service. More

by Sharkness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Very friendly and fast service. I would recommend Donalson over all other Dealerships. Located in Silsbee Tx. More

by Paul Woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Fast friendly easy to deal with. . knows how to treat people. Will always let them do my maintenance More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Williamson
April 16, 2023

Great Dealership that keeps you informed on status of vehicle. Great Service Team and Quick. More

by NAP2448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Russo, Latricia Chambliss, Jason Ortgies, Eric Williamson
April 16, 2023

They were helpful willing to listen to what I was looking for. This was the second time I have a Buick . Jack Jones was knowledgeable and patient More

by BMORGAN1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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