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Donalson Chevrolet Buick GMC - Service Center

Silsbee, TX

4.7
913 Reviews

913 Reviews of Donalson Chevrolet Buick GMC - Service Center

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July 02, 2025

Fast and friendly, a great experience. My vehicle was handled quickly. Thank you Donaldson GMC Service More

by michael@hendrixs.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Janna Weatherspoon always makes our experience with Donalson’s service department excellent. She always has a smile on her face and keeps us updated on our cars. More

by TONIGRANT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

My silverrod was fixed in just six hours. I was surprised when Janna told me the repairs were just $27.00 dollars and everything was covered by the warranty. Thumps up More

by memedt123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Very friendly and efficient. Kept me well informed on the progress of the service. My car was cleaned to perfection when I picked it up More

by PAT.BRUCE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Adams and Larrin Adams
June 23, 2025

Got me in and out in 1 hour for my oil change and tire rotation More

by ALTON_ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

The write up for the service had be prepared before arrival and the service was done in a timely manner. More

by VCHILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Staff was very courteous and friendly. Had my oil changed in a timely manner with excellent service. More

by LISAANNSCOTT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Went for oil change. Was completed very quickly and very good service. Staff was very courteous and friendly. More

by coy.collins54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Dealership was great! I brought my wife's truck to have serviced and asked if they could look at mines while I was there. They did so, and also took the time to fix the pr More

by IMACOONASS01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janna Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Brunner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

The techs and team do an awesome job! I trust my entire family to come in and have any of the guys work on it! The service and parts team are the greatest around! You can trust they will More

by payne1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jewel Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler & Michael
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