Donalson Chevrolet Buick GMC - Service Center

Donalson has in my opinion has the very best service dept in the entire area!!! I have been taking my Cadillacs there for oil changes, and all other services large or small for many years and always have ama in the entire area!!! I have been taking my Cadillacs there for oil changes, and all other services large or small for many years and always have amazing customer service and great service on my automobiles!! It is not the closest dealership service dept to my home but is definitely worth the drive!!! I recommend them to everyone. Jewel and Janna are long time service representatives and are the absolute best you could find anywhere as are the rest of the friendly efficient staff. Thank you Donalson Service Dept for providing exceptional customer service!! More

The service center made it so easy to make an appointment. They took care of my oil change and tire rotation in a very reasonable amount of time. They let me know of what I had left for service appointment. They took care of my oil change and tire rotation in a very reasonable amount of time. They let me know of what I had left for service calls that come with purchase of my new car. More

Was greeted by the service tech on arrival. Told me what I had an appointment for and signed the work sheet and then she pointed me towards the break room. After 30 minutes she came and got me Told me what I had an appointment for and signed the work sheet and then she pointed me towards the break room. After 30 minutes she came and got me and said my truck was ready. Signed forms and left.Nicole was the service advisor. More

The truck itself, the financing terms and the efficiency of Donalson were very good. However, the customer service was horrendous. I’ll spare the details because I told the manager I would, but even after g of Donalson were very good. However, the customer service was horrendous. I’ll spare the details because I told the manager I would, but even after getting my issue resolved, I was met with incredible lack of professionalism and quite frankly, immature behavior. Very odd considering this dealership has particularly high reviews. More

Janna the service rep was very helpful and nice. This last trip was the fifth trip in to have the tailgate recall fixed and it still hasn’t been repaired. This last trip was the fifth trip in to have the tailgate recall fixed and it still hasn’t been repaired. More

Always fast friendly and efficient. Wouldn't go anywhere else. Have been with them for years. Wouldn't go anywhere else. Have been with them for years. More

Always provides excellent service. Meagan runs a top notch operation. All employees are always friendly and helpful. Meagan runs a top notch operation. All employees are always friendly and helpful. More

Great service department, this was my second visit and they got me in and out the same day and worked with my insurance company. I would highly recommend them. they got me in and out the same day and worked with my insurance company. I would highly recommend them. More

Jewel and Jana were both very helpful. I had a very expensive repair and it took over a week to get it completed. They were always kind and patient with me when I called. I had a very expensive repair and it took over a week to get it completed. They were always kind and patient with me when I called. More

The staff is very friendly and efficient, you have a great waiting area, nice and clean great waiting area, nice and clean More